I thought it was a deserted property when I first pull up. I felt unsafe and ended up getting another hotel room elsewhere. I get it was a cheap room but there is still a matter of pride in the ownership of a property. Weeds everywhere in the parking lot. The room wasn’t much better. Window was broken and taped up. I turned around and left.
Are
2025 年 4 月入住 1 晚
4/10 很差
Quincy
2025 年 2 月 5 日
Quincy
2025 年 2 月入住 1 晚
2/10 糟糕
Timothy
2025 年 1 月 20 日
满意:清洁度
不满意:员工和服务、住宿条件和设施、客房舒适度
Never left the lobby
I've been using hotels.com for a while now this is not the first problem I've had. Set up a room for the night using my hotels.com gift card. Long story short this hotel does not and will not accept the hotels.com gift card however the app claims that it does and allowed me to rent the room with the gift card. I wasted over an hour in the lobby talking to the manager is very disgruntled wife multiple hotel.com Representatives over the internet and over the phone. In the end hotels.com refunded me my gift card amount for the room however that will not go back onto my car for 7 to 15 business days then they told me I could rent the room for $15 more than I had already paid for it but I could only pay for cash and hotels.com said that they would reimburse the difference. There is not a Chase Bank out by that hotel and I wasn't going to pull cash so I left and went to a different Hotel. I made it very clear to each representative from hotels.com to please remove that hotel from the selection that claims it accepts their gift cards. So far on the app it still shows that hotel will accept the gift card. I was exhausted and was not happy about wasting just over an hour standing in a Lobby that does not have any sort of chair or couch to sit down and wait on while the hotel.com Representatives continuously ask me to be patient and wait
Timothy
2025 年 1 月入住 1 晚
6/10 一般
Michelle
与家人及幼儿出行
2024 年 10 月 17 日
满意:员工和服务
不满意:住宿条件和设施
Check-in was hard to find and not lit up signs for night time arrival. However, the staff were very nice. I would have rated a little higher, but we wound up killing 1 huge spider and 2 smaller ones. I believe the unit could be exterminated for spiders and bugs. Comfy beds. Microwave and small fridge were convenient. The a/c worked very good & the water pressure, hot & cold were perfect.
Michelle
2024 年 10 月入住 1 晚
6/10 一般
Angls
商务旅客
2024 年 10 月 14 日
满意:住宿条件和设施
不满意:员工和服务,清洁度
dragon lady
lol they didnt clean my room at all the whole nine days I was there . WAS QUITE NO BUGS . It was little bit dirty. . Lady that runs the place is not friendly has a list of rules a mile long . don't lose your key card its a 10 fee after 11 pm its a 20 dollar fee . Gave me a look and lip every time i ask for her paper thin towels or tp. .lip stick on a pig is all i can say about the condition of the room . this place could be a gold mind if only they had the right people that cared and valued there job.
Angls
2024 年 10 月入住 9 晚
10/10 超赞
mona
2024 年 10 月 14 日
满意:清洁度、员工和服务、客房舒适度
mona
2024 年 9 月入住 7 晚
6/10 一般
Crispina
与家人出行
2024 年 9 月 3 日
Crispina
2024 年 5 月入住 2 晚
10/10 超赞
Nadia
与家人及幼儿出行, 与家人出行, 与配偶出行
2024 年 8 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was quiet
Nadia
2024 年 8 月入住 1 晚
2/10 糟糕
Cali
与配偶出行
2024 年 7 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The management is extremely rude, it is very cheap so expectations weren’t very high, but the pictures they post online absolutely don’t match the rooms they actually use. They have roaches and bugs. All of it could’ve maybe been doable (besides the roaches) but the way the manager treated us was completely uncalled for. I will not be returning to this property ever.
Cali
2024 年 7 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024 年 7 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rooms was spacious and comfortable
真实旅客
2024 年 7 月入住 5 晚
2/10 糟糕
Donald
与配偶出行
2024 年 7 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施
To hot the room didn't cool off until about 2 to 3 in the morning
Donald
2024 年 7 月入住 1 晚
8/10 还可以
Rafael
与家人出行
2024 年 7 月 13 日
满意:客房舒适度
不满意:清洁度
Rooms was nicely renovated. AC unit was outdated.
Rafael
2024 年 7 月入住 4 晚
6/10 一般
Jarred
与家人出行
2024 年 7 月 10 日
满意:住宿条件和设施,清洁度
不满意:客房舒适度,员工和服务
Bring cash. Lower expectations. Clean.
Our room was supposed to be two queens and a full pull out. It was 2 double beds and a small futon. They required a CASH deposit, which we didn't have and had to go to an ATM after driving 14 hours.
The room and sheets were clean. The AC was cold.
Jarred
2024 年 6 月入住 1 晚
6/10 一般
Sara
与家人出行
2024 年 6 月 20 日
满意:清洁度、住宿条件和设施、客房舒适度
No frills, decent-read review ❤️ would stay again
We were surprised upon arrival to hear that only one dog was allowed per room as well as a cash deposit requirement of $50. I saw it was a $10/dog per night on hotels.com. We negotiated and they charged $20/might for both dogs totaling an extra $20. ^o^
Luckily I have dealt with many places that request cash deposits, so I was prepared for this and handed over the money. They were SUPER concerned with our dogs tearing up the walls or doors from scratching, but we guaranteed that wouldn’t be a problem. Thank goodness they let us stay.
The room was newly updated and VERY CLEAN with a few minor things missing, like the 2 burner stove. There was a microwave and small fridge. But no dishes/pots/pans/utensils like you might expect at an extended stay, however we were only staying the night so it wasn’t a problem.
They did refund my deposit without issue.
I WOULD STAY HERE AGAIN! ❤️
Sara
2024 年 6 月入住 1 晚
2/10 糟糕
Autumn Blane
2024 年 6 月 17 日
Autumn Blane
2024 年 6 月入住 1 晚
10/10 超赞
DeQuan
团体旅客
2024 年 6 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
The room was nice and clean.
DeQuan
2024 年 6 月入住 1 晚
4/10 很差
MICHAEL
带宠物出行
2024 年 6 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
No ice machine. Grassy areas unkept overgrown, most outdoor lights were blinking off randomly.Discrepancy between pet fee on listing and check-in. Room AC struggles to maintain temp, looks overdue for cleaning. Kitchenette ok. Towel count minimum and wornout.room lighting insufficient. Not recommended.
MICHAEL
2024 年 6 月入住 1 晚
10/10 超赞
Melinda
2024 年 6 月 14 日
Melinda
2024 年 6 月入住 1 晚
2/10 糟糕
INGE
2024 年 5 月 28 日
不满意:客房舒适度,员工和服务
Texarkana disappointment
We were passing through on our way to Missouri. The hotel is under construction. Our room was mostly finished, but we expected a queen size bed and it was only a full size. The mattress was covered with plastic and not comfortable. My husband had to sleep on the sleeper sofa, but it was brand new and the bed still wrapped in plastic. He ended up sleeping on the floor. Also no bedding for the sofa bed. There was only one dirty towel in the bathroom. When I asked for two new towels, the desk attendant was arguing and very reluctant to give me two towels. The towels were small and threadbare. I would not stay there again.
INGE
2024 年 5 月入住 1 晚
4/10 很差
真实旅客
2024 年 5 月 20 日
不满意:客房舒适度,员工和服务
The outside was questionable. But the room was decent. But when we need towel paper and fresh towels no one was in the lobby. They just left for hours. The few ppl that was there was left high and dry. Very unprofessional.
真实旅客
2024 年 5 月入住 2 晚
10/10 超赞
Natividad,Edinburg
2024 年 4 月 14 日
Natividad
2024 年 4 月入住 2 晚
8/10 还可以
Gwyneth
与家人出行
2024 年 4 月 14 日
满意:清洁度、服务设施、住宿条件和设施
The kitchenette suite is very spacious - great home base for solar eclipse. We were able to set up our telescope in our 'living room' and still have plenty of space! The desk and chair and living room chair and couch were very comfortable. It was nice having two AC/heat units - we could keep temperatures cooler in the 'bedroom and kitchen area' and warmer in the 'living area.' We liked having a full fridge w/freezer, a microwave, a kitchen sink, and cabinets to store food and supplies. There was a dishwasher - never used it as the stove was ripped out of the room. The sign at the property states "Extended Stay with Kitchenette." Advertising a kitchenette without a working stove misleads guests - we had planned on cooking our meals here. Front desk said the fire department made them rip the stoves out.
The beds and pillows were good - not sure why the mattresses are wrapped in plastic - makes noises and you may over heat while sleeping.
Negatives:
Bring your own towels and toilet paper if staying for more than a night. Don't expect any house keeping. Bring a lampshade for the bedroom lamp.
Shower curtain rod fell down - was not screwed into the wall properly. Thankfully after mentioning to the front desk they had a handyman come do a temporary fix. Tub/shower combo drained really slow.
Would stay again if we needed an affordable place to stay - worked out to be ~$56/night, stayed 4 nights starting on a Fri night.
Gwyneth
2024 年 4 月入住 4 晚
2/10 糟糕
starla
2024 年 4 月 11 日
starla
2024 年 4 月入住 1 晚
2/10 糟糕
Sue
2024 年 4 月 9 日
不满意:员工和服务
Overbooked and no room for paid up reservations
Arrived to check in on April 7. Had my paid for reservation info. I walked into the office and the lady just pointed at the sign saying no more rooms. Told me to contact who I booked the room through to get a refund. Was not helpful at all or concerned that I did not have a room.
Sue
2024 年 4 月入住 1 晚
2/10 糟糕
Daniel
与家人出行
2024 年 4 月 8 日
不满意:服务设施
Worst hotel ever.
The guy at the desk told me with a smirk on his face that my reservation I had booked and paid for in advance was cancelled. It wasn’t his problem and I was on my own. When I tried to resolve with Expedia they called him but he wouldn’t answer.
DO NOT STAY HERE. It’s a total dump and service is dishonest and inconsiderate.?