I booked a garden view room and they gave me a construction view. I informed the staffs and requested a change and they refused. I contacted support and they refused to respond. The room also had damages and throughout my stay there was construction noise. This is unfair as I specifically chose this hotel for comfort and beach proximity. But the treatment by the staffs and refusal to fix the problem made the stay really bad. I was also made to sit for almost an house from 5 to 6 pm to checkin because they were still cleaning the room. At 5 pm.
Mohamed
2025 年 4 月入住 2 晚
10/10
I had a fantastic stay! It couldn't have been better. As a solo female traveler, feeling safe is important to me, and I truly did here. Incredibly friendly staff, amazing room, fantastic location... Delicious food in the restaurant. I grew so fond of everyone and actually felt sad to leave. The staff made my stay a 10/10. The hotel had excellent facilities and was very fresh. No noise or disturbances! I recommend this hotel to everyone, whether you're traveling alone, as a family, or as a couple.
johanne
2025 年 2 月入住 10 晚
6/10
We stayed only 1 nite because we needed to overnite in Chantaburi before heading to Koh Kood. Hotel had a great location by the beach. Rooms was nice but no view of the beach (room 1407). Hot water in the shower took forever to get warm. The hotel was was not busy. We were hoping for a room with a better view. But since we booked the cheapest rate, the kind but “go by the book” receptionist said not possible…. Inspite of the low occupancy. Most hotels i’ve stayed at offer free upgrade when occupancy is low… making me as guest more appreciated, which adds to better customer experience. We like the hotel because of location, food, facilities… but service could be better.
Rod
2025 年 1 月入住 1 晚
8/10
Leider wurde der Aufenthalt von Baulärm getrübt
Walter
2025 年 1 月入住 4 晚
10/10
Nantida
2025 年 1 月入住 1 晚
8/10
Kenneth
2024 年 12 月入住 5 晚
6/10
Kenneth
2024 年 12 月入住 1 晚
8/10
Waruntorn
2024 年 11 月入住 1 晚
10/10
En ægte ‘Hidden Gem’. Stranden er meget privat og smuk - lækkert sand og klart vand. Fantastisk pool - ren og velholdt! Kolde drikkevarer og god mad fra The Shore. Hotel manageren var meget venlig og hjælpsom, og vi manglede intet under opholdet. Rigtig god morgenmad med frisklavede æg, søde sager, thailandske retter og alt hvad man havde brug for. Et lille tog man kunne tage ned til stranden var et sjovt påfund og meget fint, især til børn! En perle i Thailand! Vil klart anbefale.
Isabella Josefine
2024 年 12 月入住 3 晚
8/10
Mark
2024 年 12 月入住 4 晚
10/10
Ebbe
2024 年 11 月入住 2 晚
2/10
Dirty and outdated
真实旅客
2024 年 10 月入住 1 晚
10/10
Excellent hotel, right on the beach with a beautiful pool. The staff are friendly and attentive, the rooms are well appointed and immaculately clean. I highly recommend this hotel for singles, couples and families.
Zimmer nicht sauber. Die Anlage könnte mal wieder einen neuen Anstrich vertragen. Pool überfüllt. Personal kümmert sich nicht um die Gäste.
Philipp
2024 年 4 月入住 1 晚
10/10
Very impressive.
Asawin
2024 年 3 月入住 2 晚
8/10
真实旅客
2024 年 3 月入住 2 晚
10/10
A wonderful place with a great beach, phenomenal swimming pool, dynamite restaurant with ocean views, clean, spacious well appointed rooms and a top notch professional staff!
Rocco
2024 年 2 月入住 1 晚
10/10
This is a phenomenal hotel resort, right on the beach with a great staff, lovely rooms, excellent food and a wonderful pool! I highly recommend this place for single travelers, couples and families.
A good hotel. The deluxe room we had was excellent, clean and a good size for 2 of us. The staff were very friendly and couldn’t do enough to help, even those who didn’t speak English (and why should they) did their best to understand and be understood. We stayed after our civil wedding and before and after our traditional ceremony at my wife’s family home, the hotel put extra decorations on the bed to make it romantic and special, a lovely unexpected gesture. The one thing I gathered from one of our party is there is a big difference between superior and deluxe rooms so it’s worth spending the extra money. Some of our party said the corner rooms are excellent too