We chose The Golden Tulip, for a week’s stay because it is so close to the Leiden Central Station, so it was a great location. We could quickly walk to all of the great areas of the wonderful city of lLeiden. The staff was friendly, helpful and professional. The double bed room was small, but well laid out, efficient and impeccably cleaned everyday. The bed was comfortable and the shower was great. The espresso machine was great! The room has been updated with great modern design.
What was missing are the amenities we expect from a 4 star hotel. The bathroom amenities, particularly the hair conditioner and body lotion were virtually impossible to get out of the tiny containers, and there was no actual shampoo, just a body wash/shampoo combination. The soap dispensers seemed too cheap for a 4 star hotel. The hallways are quite dreary and could use some art on the walls.
All that being said, we would stay at The Golden Tulip again, and hope that the ammenities hav3 been upgraded.