We have frequently been staying at the Hilton Garden Inn in the past 10 years. The staff remains very friendly, the rooms are comfortable and the reception area has undergone a beautiful renovation, but the price-quality ratio has largely deteriorated. Asides from a substantial increase in rates, I noticed a lack of information and clarity on certain choices when booking, by which I accidentally ended up paying more for my booking and not getting breakfast on the last leg of my trip. The information from the staff to us as guests was also lacking. Despite there being a construction site in front of the hotel, which would wake me up every morning at 7 am, this was not mentioned before I booked. One night, while happening to ask the receptionist for something at 12 am, she casually mentioned that I should avoid drinking the tapwater the next morning and following days as they were going to be working on it that night. The next morning my husband was able to shower normally at 8 am, but when I went to shower 10 minutes later, to my dismay, no water came out of the tap! With luck my kids and I were able to get a trickle of icy cold water to shower with. Judging by the line of people at the reception asking about the water situation, most other guests clearly hadn't been informed about this situation beforehand, which I feel is the least the hotel could've done.