“It was a wonderful experience during my stay at the hotel. All the staff were friendly and helpful, and did their job perfectly. My name is Hani, and I believe he is the manager of the hotel chain. He is a cheerful, friendly, and respectful man. I express my sincere respect to everyone, especially him. There is one point I would like to mention in all sincerity, and I spoke with the management, the reception, and Hani. It is about the disturbing noise coming from the upper room, which causes……