Overall the property was ok but, having stayed here a few times before, it has been much better. Property had a convention which had about 100 people or so attending and the property was completely understaffed. Not enough people working valet or housekeeping. Waited over 30 mins for valet a few times (going out and coming in). Property refused to refund the valet charge and ended up parking in a public garage anyway because of the wait times. Obviously, we incurred an additional charge to park in the public garage.
Housekeeping left dirty bedding and trash in the hallway after their shift which then left in the hallway overnight. We stayed on the 14th floor. Again, the property did not seem to care about this when we said something. It was gross to say the least.
We stayed on a Friday and Saturday night and would have thought the property planned better considering the convention.
Again, I have stayed here a few times before and none of this has been an issue before so maybe this was a rare occurrence. Either way, the property should have tried to make the inconveniences and lack of cleanliness right.
Probably will not stay here again.