Upon arrival, we encountered several issues: the shower and toilet were not functioning, and there was no hand soap or Kleenex available.
We reached out for assistance, but we were repeatedly told that no rooms were available, and maintenance wouldn't arrive until approximately 8 AM. After some persistence, they eventually located a new room for us, and we moved around 11:30 PM.
Unfortunately, the new room was situated directly beneath the main automatic doors, causing vibrations throughout the room for the next three nights. This was quite disappointing, especially since every time I travel down south I always stay at your hotel.
I will not be returning.