Being from the Caribbean, where hospitality is a common practice in our communities, I appreciate the exclusive feel of the hotel; even though it was chilly, it seemed warm, comfortable, and clean. The staff's diversity was also acceptable but could be more inclusive, but all in all, it was pleasant.
I don't know the policy about dogs, but your website should offer the option to avoid staying in rooms with pets or rooms adjacent to pets. Another thing I didn't like about it was the AC unit making noise all night long and clicking off and on. I'm assuming they will be replaced soon.
And another is add a shuttle service from the airport tack the cost of the room fees.