钻石酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

钻石酒店的停车费是多少？

提供收费自助停车服务。

何时可在钻石酒店办理入住？

开始办理入住：15:00；停止办理入住：22:00。

钻石酒店的地址在哪里？

此酒店位于托基市中心，步行 10 分钟即可走到托基、托基码头和公主剧院。而且，托雷修道院海滩和托雷修道院距离酒店步行不到 15 分钟。到达托基站需步行 14 分钟，而托雷火车站则需 16 分钟。

钻石酒店 - Expedia 亿客行

Q: 钻石酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 钻石酒店的停车费是多少？

提供收费自助停车服务。

2/10 糟糕

Rob

2025 年 10 月 13 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay

2025 年 10 月入住 2 晚

4/10 很差

Paul

与配偶出行

2025 年 10 月 5 日

不满意：员工和服务、服务设施、住宿条件和设施

For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.

2025 年 10 月入住 2 晚

2/10 糟糕

AnnMarie

2025 年 10 月 3 日

不满意：清洁度、员工和服务、住宿条件和设施

We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund

2025 年 9 月入住 11 晚

2/10 糟糕

Donna

与配偶出行

2025 年 10 月 3 日

Horrible

2025 年 10 月入住 1 晚

2/10 糟糕

Sarah

2025 年 9 月 28 日

不满意：清洁度、员工和服务、住宿条件和设施

DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs

2025 年 9 月入住 3 晚

6/10 一般

Judy

2025 年 9 月 21 日

不满意：住宿条件和设施，员工和服务

2025 年 9 月入住 1 晚

8/10 还可以

Robert，Edmonton

与配偶出行

2025 年 9 月 19 日

满意：员工和服务，清洁度

Required a lot of up and down climbing to get around

2025 年 9 月入住 4 晚

2/10 糟糕

Charlie

与配偶出行

2025 年 9 月 15 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.

2025 年 9 月入住 1 晚

4/10 很差

Lewis

与家人及幼儿出行

2025 年 9 月 2 日

满意：清洁度

不满意：服务设施，员工和服务

I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.

2025 年 8 月入住 2 晚

8/10 还可以

sukhwinder

与家人及幼儿出行, 与家人出行

2025 年 9 月 1 日

满意：清洁度、员工和服务、服务设施

Excellent service by Hotel Staff

2025 年 8 月入住 1 晚

2/10 糟糕

Samantha

2025 年 9 月 1 日

不满意：清洁度、员工和服务、住宿条件和设施

I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.

2025 年 8 月入住 3 晚

4/10 很差

Ronald

与家人及幼儿出行

2025 年 8 月 28 日

满意：员工和服务，清洁度

不满意：住宿条件和设施，服务设施

Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍

2025 年 8 月入住 2 晚

6/10 一般

Sam

2025 年 8 月 26 日

不满意：清洁度

Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.

2025 年 8 月入住 2 晚

4/10 很差

Heather

与配偶出行

2025 年 8 月 25 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose

2025 年 8 月入住 2 晚

4/10 很差

Bethan

2025 年 8 月 8 日

满意：员工和服务

不满意：住宿条件和设施

2025 年 8 月入住 1 晚

10/10 超赞

Claire

2025 年 8 月 8 日

2025 年 8 月入住 3 晚

10/10 超赞

Claire

与家人及幼儿出行

2025 年 8 月 8 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.

2025 年 8 月入住 3 晚

6/10 一般

Nick

2025 年 8 月 6 日

2025 年 8 月入住 1 晚

6/10 一般

Nick

2025 年 8 月 6 日

2025 年 8 月入住 1 晚

6/10 一般

Nick

与配偶出行

2025 年 8 月 6 日

满意：员工和服务

Great staff really helpful. However hotel is a bit shabby. No food or drink available . Shower a bit temperamental.

2025 年 8 月入住 3 晚

8/10 还可以

Evelyn

与家人及幼儿出行

2025 年 8 月 3 日

满意：清洁度、员工和服务、服务设施

The staff was excellent very friendy and keen to help Would like to see this hotel offering breakfast an maybe an evening bar as the views are stunning

2025 年 8 月入住 2 晚

2/10 糟糕

Trevor

2025 年 7 月 24 日

不满意：员工和服务

I booked a room for a one night stay on Torquay, as i was travelling from Reading to pick my partner up in Paignton. I was going to leave about 7, after work, to get there for approx 11pm. I rang and made sure i could get in. i was told that if i got there after 10pm, i would be charged an additional £15 late check in fee. I have never heard that before in my life. Suffice to say, i didn't use the room and travelled down in the morning. maybe these things exist, but i've never heard anything so stupid in all my hotel staying days.

2025 年 7 月入住 1 晚

4/10 很差

Alan

2025 年 7 月 23 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

It was cheap as chips, which is why I booked it. But the room was dingy. Lots of areas badly in need of maintenance and the icing on the cake was a badly chipped mug provided to make coffee.

2025 年 7 月入住 1 晚

4/10 很差

Donna

与配偶出行

2025 年 7 月 22 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Been to this hotel before it was lovely new owners now arrived was told I needed photo ID if I didn’t have it I had to pay £100 deposit they charge you £10 for parking you can park out on the road for free plenty of space my bathroom has mould door not painted properly Toilet roll hanging off wall curtains with filthy sideboard was stained and scratched up. Need a good clean and new furniture. Must say bedding was very clean comfortable bed had a beautiful view from balcony. As long as you know, it’s a budget hotel you’ll be okay don’t expect the Ritz.

2025 年 7 月入住 1 晚

6/10 一般

Nick

2025 年 7 月 22 日

2025 年 7 月入住 2 晚

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2/10 糟糕

Rob