潘恩酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

潘恩酒店的停车费是多少？

该住宿免费提供自助停车。

何时可在潘恩酒店办理入住？

开始办理入住：15:30；停止办理入住：23:00。在限定时间内可安排延迟入住。

潘恩酒店提供前往机场的班车吗？

是的，按要求提供机场班车，时间：10:00–18:00。每人费用：USD 150。

潘恩酒店的地址在哪里？

这家酒店位于海滨步道附近，方便步行前往塞拉诺河，距离托雷斯·德尔·佩恩国家公园 3.7 公里（2.3 英里）。而且，百内角观景台和贝霍湖距离酒店不到 20 公里。

潘恩酒店点评、优惠和照片 2025

Q: 潘恩酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 潘恩酒店的停车费是多少？

该住宿免费提供自助停车。

8/10 还可以

Dubila

2025 年 4 月 14 日

2025 年 4 月入住 3 晚

10/10 超赞

Chris

团体旅客

2025 年 3 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Amazing view of the mountains from the river bend - have a cocktail in the lawn chairs. Food was a real surprise, exceptionally good. Nice room, great staff.

2025 年 3 月入住 2 晚

10/10 超赞

ZHAOLIANG，Cupertino

2025 年 3 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Every thing is good except the WiFi.

2025 年 3 月入住 1 晚

8/10 还可以

Lisa

与配偶出行

2025 年 1 月 21 日

满意：清洁度、员工和服务、住宿条件和设施

When staying in this area, you have to manage expectations. The Villa Serrano area exists to host travelers closer to Torres del Paine than Puerto Natales, cutting off an hour of travel each way into the park. Hotel del Paine has basic rooms—small, not much room to store close or equipment (no drawers, hooks, shelf space, etc—but the bed was really comfy, the room is warm, the bathroom very clean. No wifi in the rooms, but it screams in the lodge. Good meals, outstanding views of Cuernos. Fantastic staff! Would definitely stay here again.

2025 年 1 月入住 5 晚

6/10 一般

David

与配偶出行

2025 年 1 月 6 日

满意：清洁度

不满意：住宿条件和设施，服务设施

Overall, we were disappointed with this stay, though there were some highlights. We booked there because it had a pretty high rating, but the reality did not match the rating. The property was beautiful. It was on the water and the scenery was gorgeous. However, the room was subpar. We were in the lodge building at the end of the driveway, and the walls were paper-thin. We could hear everything going on in every room in the building. Also, the shower was very difficult to use, even dangerous; the lighting wasn’t very good; and the bathroom supplies were inadequate and/or inoperable. The rooms do not have wifi, and there is no cellular Internet in the area. Also, there is no pool or hot tub, in spite of the description. On the positive side, most of the food that was provided, including dinner and the box lunches that we purchased for our day treks, was really delicious, even though the attention to detail on the service was a little spotty.

10/10 超赞

HECTOR ALEJANDRO VAZQUEZ

与配偶出行

2024 年 12 月 30 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Un lugar increíble en un ambiente mágico

2024 年 12 月入住 2 晚

10/10 超赞

Michael

团体旅客

2024 年 12 月 19 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great Time in Rio Serrano

Hotel was incredibly traveler friendly - we had an easy time booking our excursions even the night before we did them, the food was excellent, and the overall vibes were cozy and comfortable. Highly recommend.

2024 年 12 月入住 3 晚

10/10 超赞

Navin，Berwyn

与家人出行

2024 年 12 月 13 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Excellent location close to the park entrance. We really enjoyed the views in the mornings and evenings, sitting by he river overlooking the Patagonia mountains. The staff is very friendly and helpful.

2024 年 11 月入住 2 晚

10/10 超赞

Florian

2024 年 12 月 12 日

满意：清洁度、员工和服务、客房舒适度

2024 年 12 月入住 4 晚

10/10 超赞

Devalekha，Carrollton

与配偶出行

2024 年 12 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This was truly a gem of a hotel with incredible views surpassed only by their staff and service. Where do I start? The location and views from the hotel property and our room were magnificent of the mountains and the river. The staff were exemplary and this was the perfect location to celebrate our anniversary. Paula who checked us in and made us comfortable ; Miguel, Christian, Raissa and Francesca in the bar and dining area; Cesar and the superwoman Yvonne who made sure our excursions were booked at the last minute and went above and beyond to check that we had a great time; Rafaela who is an exemplary chef and made the dinner buffet outstanding with varieties of every type of food and the food a work of art . The dessert chef was a master at his game and every dessert was mouthwatering ( we ate too much at meals here ) I highly recommend this for a stay just outside the park entrance because it feels like home in it's comfort with the best meals and the most amazing staff . Yvonne and Cesar made sure to guide us to ensure that we enjoyed this slice of heaven in Patagonia to the fullest. There was Wifi only in the main building which made it hard to plan from the room but allowed us to soak in the atmosphere and enjoy the grandeur of the park

2024 年 11 月入住 1 晚

10/10 超赞

MONIKA

2024 年 9 月 19 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 9 月入住 3 晚

10/10 超赞

Bohdonna

与配偶出行

2024 年 4 月 2 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We really enjoyed our stay! Highly recommend! Staff was excellent and extremely helpful during our stay

2/10 糟糕

marcela

2024 年 1 月 16 日

2024 年 1 月入住 1 晚

10/10 超赞

Anne

与配偶出行

2024 年 1 月 14 日

满意：服务设施

Property was rustic but very nice. Love the communal dinner buffet. The food for dinner was excellent. The staff provided excellent service. Beautiful view of Torres del Paine. Love everything about this place.

2024 年 1 月入住 4 晚

8/10 还可以

Nobuyasu

2024 年 1 月 1 日

满意：清洁度、员工和服务、服务设施

Great place with amazing scenery and meals but there's no wifi in individual rooms and the wifi connection in the common area of the accommodation building is very weak

2023 年 12 月入住 3 晚

8/10 还可以

Richard

与家人出行

2023 年 12 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Comfortable, clean beds. Wifi was just OK.

2023 年 12 月入住 1 晚

10/10 超赞

Anand

2023 年 12 月 27 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Views from the garden, right by the river side, excellent food and beverages options with scrumptious breakfast and delicious buffet/ a la carte dinner. Although pricey, but worth it.

6/10 一般

Alexandre

与家人出行

2023 年 12 月 26 日

不满意：清洁度、员工和服务、住宿条件和设施

Não vale o preço

Serviço bastante confuso. Minha reserva era de 1 quarto para 3 pessoas e, quando chegamos, queriam nos colocar separados de uma criança de 9 anos, com a desculpa de que o outro quarto "era perto". Sem contar que os quartos que estavam nos oferecendo eram claramente abaixo do que estava nas fotos. Depois de uma conversa mais dura, conseguimos mudar de quarto, mas com stress razoável. A limpeza também deixa MUITO a desejar, a ponto de termos que pedir para retirar o lixo do banheiro. Vale ressaltar positivamente a organização do restaurante e a qualidade da comida, bem como a localização, com acesso fácil ao Parque de Torres del Paine e a vista do hotel. Se trabalharem melhor a administração, o local é sensacional para quem visita o parque, mas o staff é terrível.

2023 年 12 月入住 2 晚

10/10 超赞

Rachel de Carvalho

与配偶出行

2023 年 12 月 21 日

满意：清洁度、员工和服务、住宿条件和设施

The acomodacions were not great considering the price.

2023 年 12 月入住 2 晚

10/10 超赞

Jeffrey

2023 年 4 月 10 日

2023 年 4 月入住 3 晚

8/10 还可以

Sherry

2023 年 1 月 13 日

满意：员工和服务，清洁度

10/10 超赞

Clarisse R

与家人出行

2023 年 1 月 1 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2022 年 12 月入住 2 晚

10/10 超赞

Weihong

2022 年 12 月 22 日

2022 年 12 月入住 1 晚

8/10 还可以

Laura

2022 年 10 月 16 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beautiful cabins and kind staff, but not the ideal place for solo travel or without renting a car. The place is far from the airport, like one hour and 20 minutes in car. No tour online will pick you up from there. All pick ups are from puerto natales, and that area has nothing close to public transportation, so your last resource is either to pay for the tours offered by the hotel or pay 300 USD in transportation per day. Not cheap at all. I paid more than 800 USD for 3 different tours, honestly the most expensive tours I have ever paid, and I travel a lot. No wifi in the cabins, only in front desk area. If you are vegan or vegetarian and didn't notify the hotel in advanced, be prepared to eat rice, soup or quinoa only

2022 年 10 月入住 4 晚

10/10 超赞

BRANDIE

与家人出行

2022 年 9 月 21 日

满意：清洁度、员工和服务、住宿条件和设施

The property was in a great location with easy access to one of Torre del Paine entrances. The staff went above and beyond to make sure we had what we needed. I would definitely stay here again.

2022 年 9 月入住 2 晚

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关于潘恩酒店的点评

点评

很好

8.6/10

8.4/10

8.2/10

8.0/10

9.0/10

点评

8/10 还可以

Dubila

Dubila

10/10 超赞

Chris

Chris

10/10 超赞

ZHAOLIANG，Cupertino

ZHAOLIANG

8/10 还可以

Lisa

Lisa

6/10 一般