Stayed 4 nights and this is an amazing way to experience Torres Del Paine. We’d spend hours just staring at the view from the hotel. But it was also so easy to access the various hikes and sights of the park. The food was consistently good (some of the best we had on our trip through South America) and the staff was so friendly and professional. On-site trekking company meant we always had the choice to do something, although we had a car so could venture off on our own too. Hopefully we’ll be back.
Ian
2025 年 4 月入住 1 晚
10/10
Best hotel we stayed in Chile
Kathy
2025 年 4 月入住 2 晚
10/10
Kash
2025 年 4 月入住 3 晚
10/10
Wir haben unseren Aufenthalt sehr genossen. Das Hotel befindet sich direkt vor dem Eingang zum Nationalpark. Der schöne Wellness-Bereich lädt zum Entspannen nach den Wanderungen ein. Im Hotel sehr gute Beratung zum Nationalpark durch dafür vorhandenes Personal. Tolles Angebot an Essensmöglichkeiten, die Snackbar haben wir jeden Abend aufgesucht :-)
Anna-Sophie
2025 年 4 月入住 4 晚
10/10
Our stay here was fabulous! I highly, highly recommend Rio Serrano Hotel & Spa. There are spectacular views from everywhere in the hotel. All of the food was amazing, particularly the complimentary wood smoked lamb and sopapias we were surprised with one afternoon. We booked 2 excursions through The Massif: Lago Gray and Base Torres. Both were phenomenal experiences, and we were very well taken care of. Rio Serrano went above and beyond, even surprising us with a picnic after our long Base Torres hike. They don't nickel and dime guests like so many hotels do. We stayed 3 nights and didn't want to leave! It was quite honestly the best hotel experience my husband and I have had. We hope to return to Patagonia in the future, and we will definitely be staying here. Thank you so much, Rio Serrano Hotel and The Massif, for being the highlight of our Patagonian adventure!
Jillian
2025 年 4 月入住 3 晚
10/10
Zahra
2025 年 4 月入住 1 晚
10/10
Our time at Rio Serrano was perfection! From the rooms, to the service, to the food, and all the amenities… I will be staying here every time I return to Torres Del Paine. Thank you!
Andrew
2025 年 3 月入住 1 晚
10/10
Las vistas que tienen simplemente son espectaculares , todos fueron muy amables , el hotel es muy bonito , la comida es muy rica , me parecía un poco caro el hotel pero lo vale, yo regresaría sin pensarlo.
Jansen Valeria
2025 年 3 月入住 3 晚
10/10
I the food was amazing!! Both breakfast and dinner was one of the best we’ve had in Chile! Beautiful views and wonderful environment
Kalina
2025 年 3 月入住 1 晚
10/10
li
2025 年 3 月入住 2 晚
10/10
Great hotel, clean, neat, well managed, staff service is excellent, 2nd floor restaurant the food is fabulous, in particular rainbow trout, breakfast is nice too. I arrived early and changed room in between, each time they helped moved my luggages. I will give a five star.
li
2025 年 3 月入住 1 晚
10/10
Timothy
2025 年 2 月入住 3 晚
10/10
Roberto
2025 年 3 月入住 1 晚
8/10
anabella
2025 年 2 月入住 3 晚
10/10
It in one of the best at Patagonia, spectacular glacier park view with variety excursions offered by an onsite excursion company. Staff snd services are excellent. Their roast lsmb serviced outside was the best
Eric
2025 年 2 月入住 3 晚
10/10
Excellent hotel. We loved it!
claudia
10/10
Isis
2025 年 2 月入住 2 晚
10/10
Alors oui, c’est beaucoup trop cher mais c’est malheureusement le cas de tous les hôtels dans cette zone …
En dehors de ça : le petit déjeuner et exceptionnel (charcuterie, produits faits maisons, fruits …. Un grand buffet de qualité !). Les attentions du personnel au top. Le bar/ resto est très bon. Nous avons aussi entendu du bien du resto. Literie très confortable. Wifi qui fonctionne parfaitement. Vues incroyables.
Le seul point négatif : la température de la piscine est vraiment froide et pour le prix, elle pourrait être chauffée un peu plus (du coup, peu se baignent car c’est vraiment pas agréable et n’aide pas à la détente !).