2/10 糟糕
paul
2025 年 5 月 6 日
不满意：清洁度、服务设施、住宿条件和设施
Awful--Cramped, uncomfortable, no service, Avoid
It was expensive and we had significant issues. First was getting into the apartment. No one was in site at 4pm on arrival. We called for help to be put in hold and then told to register with sensitive personal information on an unsecured webpage to receive the access codes to enter the apartment. We asked for help in Monka restaurant, but the restaurant could not help.
No one was on site during our stay to help (despite the room info indicating someone is on site between 10am and 6pm).
The lift did not work. The Ceilings on stairs in hallway and in room are extremely low.
The ‘suite’ was Lilliputian in scale, really teeny. Unless you’re below 5ft 2in/1.60m you must stoop to enter. Both levels of the room have low beams leading to bending/stooping. The layout of the room/‘suite’ is awkward. The bathroom dominates the lower level, yet inside it is cramped. The hair dryer did not work.
The sitting area feels like a narrow corridor and the TV is is unviewable. The furniture is uncomfortable and ugly. The upper level--where the bed is--is cramped and poorly laid out.
Despite requesting a quiet room, our ‘suite’ was very noisy with lots of noise from the street, from pipes and neighboring rooms. The curtains ‘suite’ are incomplete and let lots of light in around the bed and into the room/‘suite’.
We reached out twice to Apartments to express our dismay with our stay and requested compensation. We received no answer.
paul
2025 年 4 月入住 2 晚
