6/10 一般
Karen
2025 年 8 月 16 日
满意：住宿条件和设施，清洁度
不满意：员工和服务
The Social Hub Toulouse was a very clean and nice facility. However, as “seasoned” travelers, I can say that we felt “ageism” or “anti-Americanism” at play with the staff. Upon arrival, we were told that the bar was closed at the pool due to the holiday…false. We were also told there were no restaurants open near the hotel. Again false, as there was a pub in the hotels back yard open. When we came back to the hotel and let them know, the staff gave a dismissive response. The staff needs some education on how to treat all of its paying customers, not just the young ones, with respect,
Karen
2025 年 8 月入住 1 晚
