Bed was very comfy. Reception upgraded us to a sea view room
Mrs Julie
2024 年 10 月入住 2 晚
8/10 还可以
Truong Son
团体旅客
2024 年 11 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy going , easy access to the city 5 min walk for every thing
Truong Son
2024 年 11 月入住 3 晚
10/10 超赞
Ben
2024 年 11 月 9 日
Ben
2024 年 10 月入住 2 晚
10/10 超赞
Tiffany
2024 年 11 月 8 日
Tiffany
2024 年 10 月入住 1 晚
4/10 很差
Saahid
与配偶出行
2024 年 11 月 6 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
There was noone at reception when I arrived at 1630hrs had to wait while there were no other guests except me on a friday. The staff was unwelcoming and rudely declined my request for a late check out stating we are not a fancy hotel where these options are available. Secondly the bathroom was poorly designed as it sipped water into the attached toilet area. There isn’t adequate parking available for a medium sized suv.
Saahid
2024 年 10 月入住 1 晚
10/10 超赞
Judith
与配偶出行
2024 年 11 月 4 日
Excellent service front counter.
Judith
2024 年 11 月入住 2 晚
8/10 还可以
George
商务旅客
2024 年 11 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
George
2024 年 11 月入住 1 晚
10/10 超赞
Kerry
2024 年 10 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Kerry
2024 年 10 月入住 1 晚
10/10 超赞
Amy
2024 年 10 月 20 日
Amy
2024 年 10 月入住 1 晚
10/10 超赞
Michael
2024 年 10 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
.
Michael
2024 年 10 月入住 3 晚
10/10 超赞
Nabil
2024 年 10 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Nabil
2024 年 7 月入住 1 晚
10/10 超赞
Gregory
2024 年 10 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
location is brilliant walking distance from most restaurants the strand etc
My only complaint is the Outside private Car park it's very unsatisfactory if you're in a big vehicle trying to get out.
You will notice vehicle's have scrapped against the building previously
Gregory
2024 年 9 月入住 4 晚
8/10 还可以
Leanne
与家人出行
2024 年 9 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
We were disappointed that the Greek Restaurant was closed for refurbishment - which was the only reason we stayed here rather than down the road.
Knowing that it is now going to be an Italian smorgasboard style place - we won't be back.
The parking area was too small for the size of cars in the area.
Leanne
2024 年 9 月入住 2 晚
6/10 一般
David
与家人出行, 与配偶出行
2024 年 9 月 8 日
满意:员工和服务
不满意:住宿条件和设施
Nice old brutalist design on the building, and nice sized room for the price. Room smelled strongly of mildew and appeared to have been covered up by heavy cleaning products.
David
2024 年 9 月入住 2 晚
10/10 超赞
Moya
2024 年 8 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I arrived later in the evening than arranged, due delayed flight, to nevertheless welcoming and helpful staff. A few very small glitches with room amenities but understandable due current hotel renovations and very forgiveable because of those same very pleasant staff! Thank you.
Arrived early and was checked in straight away. Given a good overview of hotel services as well as advice on local attractions and services. Room service was exceptional and they confirmed with me for any concerns. There were none. I liked the direct line to the Taxi's and they were a very prompt service. I offered suggestions when checking out and they were noted... Not merely acknowledged
Terrence
2024 年 8 月入住 3 晚
8/10 还可以
Mark
2024 年 8 月 1 日
Mark
2024 年 7 月入住 2 晚
8/10 还可以
Lisela
与家人出行
2024 年 7 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place was nice and clean. It was a little bit hard to find the place. Parking isn't included.
Lisela
2024 年 6 月入住 1 晚
8/10 还可以
Selena
2024 年 7 月 6 日
满意:清洁度
Selena
2024 年 7 月入住 1 晚
10/10 超赞
Margaret
2024 年 7 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice central comfortable hotel
We stayed for one night and were pleased with the location, amenities and nice friendly service. The room was well set up with a foyer area that had a pod coffee machine and sink. The aircon worked well, there was a large TV, and free Internet.
The beds were very comfy and overall it was spacious. They do need to improve the lighting tho, it was very gloomy in the main living area over the table and desk. There was good lighting at bedside but even a free standing lamp with bright LED bulbs would fix it for the rest of the room.
Margaret
2024 年 6 月入住 1 晚
4/10 很差
Kyle
2024 年 6 月 10 日
满意:清洁度
How can I NOT help you ?
This place is one step above youth hostel. The man at the reception in the evening was the worst employee and should be let go. How can I NOT help you? Should be on his calling card. He actually seemed annoyed that he had to look up from his phone. Please note there were no hairdryers in the rooms or to borrow from the front desk.
Kyle
2024 年 6 月入住 2 晚
10/10 超赞
Jayden
2024 年 6 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Good
Jayden
2024 年 6 月入住 1 晚
10/10 超赞
Laura
2024 年 6 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The Caring Clarion
I have loved the Clarion since my very first stay, a couple of years back. I consider them to offer a high level of customer service provided by the on Duty Manager/Reception and overall quality of the hotel and the spacious rooms/design/layout. This is why it's one of my favourite hotels in Townsville and why I keep returning. I always choose a bath also.. i like them so much that I wouldn't submit any negative feedback online but would rather notify them in-house. There is none by the way... It's also convenient having an adjoining restaurant with Greek food and branded coffee.
The only thing I will add is for them to please bring back the cleaning product that had a sweet cinnamon type fragrance that reminded me of a Christmas fragrance.. it's preferred over bleach 😉.