Staff were good and very helpful and room was modern and clean.
Hayden
2024 年 1 月入住 3 晚
8/10 还可以
Daryl
商务旅客
2023 年 10 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
The rooms were very nice, modern and well equipped.
The location of the property however was not in a very nice area of Townsville.
Daryl
2023 年 10 月入住 1 晚
8/10 还可以
Tracy
2023 年 9 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
The Manager looked after us very well. Thank you for ensuring a comfortable stay.
Tracy
2023 年 9 月入住 1 晚
10/10 超赞
Alberta
与家人出行
2023 年 8 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was like a home away from home
I enjoyed it. The accommodation was comfortable. I would have liked single beds.
Alberta
2023 年 8 月入住 6 晚
2/10 糟糕
Jesse
与配偶出行
2023 年 5 月 14 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Have stayed before. Booked the room got turned away this time for being local. In a town ravaged by drugs FROM OUTSUDE OF TOWN, you dont look after your. Kindly, shut down.
Jesse
2023 年 5 月入住 1 晚
6/10 一般
BETTY
与家人出行
2023 年 1 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nice and clean but for old people it having to walk to toilet and to fill the jug had to go bathroom Had GREAT Meals and nice staff
BETTY
2023 年 1 月入住 1 晚
2/10 糟糕
Warren
2022 年 7 月 18 日
Warren
2022 年 7 月入住 9 晚
10/10 超赞
Steven
与配偶出行
2022 年 7 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was a great place to stay close to public transport minutes away from shops
Steven
2022 年 7 月入住 3 晚
2/10 糟糕
Antonia
2022 年 4 月 2 日
Antonia
2022 年 3 月入住 1 晚
4/10 很差
Ian
2021 年 1 月 22 日
满意:清洁度、住宿条件和设施、客房舒适度
You get what you pay for
Ian
2021 年 1 月入住 1 晚
6/10 一般
真实旅客
2019 年 8 月 3 日
真实旅客
2019 年 7 月入住 2 晚
6/10 一般
真实旅客
商务旅客
2019 年 8 月 1 日
满意:员工和服务
不满意:服务设施
One of the reasons that I choose this hotel was for the continental breakfast, but they gave me nothing. Also, the kettle was dirty with mould, so I couldn’t even drink a coffee.
真实旅客
2019 年 7 月入住 2 晚
8/10 还可以
Geoff,Narangba
商务旅客
2019 年 5 月 14 日
满意:清洁度、服务设施、住宿条件和设施
When we got there the staff didn't know anything about it being booked through Wotif. We only stayed one night instead of 2 because the job was finished early, We paid for the one night but had to pay 100 dollars deposit for the key and they said it would be back in our account in 4 days. Its now been seven days and nothing. To top it of Wotif billed out account for 2 days after we got back so basically we have been ripped of. Will deal direct from now with Motels
Geoff
2019 年 5 月入住 2 晚
2/10 糟糕
真实旅客
2019 年 3 月 31 日
真实旅客
2019 年 3 月入住 1 晚
6/10 一般
Damian,Brisbane
2018 年 8 月 10 日
满意:客房舒适度
Nice cheap hotel but the security bond is a pain
Was handy to the Cowboys Stadium and booking in at the gaming room wasn't too inconvenient. Biggest issue was wanting the $100 security deposit in cash and not being able to get it back until 10am when the hotel opened. Not one for the early starter or the card user. Communal Bathroom was as expected for a Hotel.
Damian
2018 年 8 月入住 1 晚
8/10 还可以
EVELYN
2017 年 11 月 7 日
满意:清洁度、住宿条件和设施、客房舒适度
Cheap accomodation
The motel was closeby wheremy friends partyis being held.
EVELYN
2017 年 11 月入住 1 晚
2/10 糟糕
Tiny,Australia
2017 年 7 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor. $100 deposit for the key (cash or charged to your credit card, supposedly refunded on checkout). Credit card detals also taken and openly recorded on an unsecure database. Forced to sign some kind of contract that they obviously figure entitles them to defraud the credit card company for damage fees.
Flood light right outside window. No water in the room, had to fill jug from a communal shower.
Very odd set up, clearly experienced with problem guests. All the reasons in the world not to recommend anyone stays here.
Getting the key deposit tirned out to be just the saga that was accepted. You either need to stay until 10am to check out and get it done then. If you have to leave b4 10 you're at their mercy as to when/if they process the refund. I had to call and prompt them only to be told it will take 5-7 days gor me to see the money.
Expedia should not be supporting this hotel. Bad practices are being imposed on Expedia customers.
Tiny
2017 年 6 月入住 1 晚
2/10 糟糕
Tiny,Aus
2017 年 7 月 2 日
不满意:员工和服务、住宿条件和设施、客房舒适度
It's all about them Jack.
I've never stayed at a hotel with such poor customer service.. $100 deposit for the key (cash or charged to your credit card. Actually deducted from your card.). Credit card detals also taken and openly recorded on an unsecure database. Forced to sign some kind of contract that they obviously figure entitles them to defraud the credit card company for damage fees.
Flood light right outside window. No water in the room, had to fill jug from shower. I'm not sure there were pillows in the cases, just seme-thick pillow cases I think.
Very odd set up, clearly experienced with problem guests. All the reasons in the world not to recommend anyone stays here. Getting the key refund is something of a problem. You can't checkont until staff arrive at 10am but if you leave earlier they eventually pay you back. I had to phone up and regardless it'll take 5-7 days to see the money again.
This hotel should not be on Expedia its a bad advert all round for the hospitality industry.