This is a different hotel experience. There is not a front desk or on-site staff but the communication via text is excellent. We had an issue with our heat and it was solved reasonable quickly. The person who fixed it also helped coordinate an extension for our stay. The lake view is amazing and there is a trail in the back of the property for walking or biking. The common areas are also comfortable and clean.
Debra
2025 年 3 月入住 2 晚
10/10 超赞
Eric
2025 年 2 月 23 日
满意:客房舒适度,清洁度
Good stay!
Great winter rates! Small facility so it was nice and quiet. Very clean, updated rooms and gathering area with video games, board games and tvs. First time I’ve stayed at a facility that has on line check in along with all communication but it worked well!
Eric
2025 年 2 月入住 3 晚
10/10 超赞
真实旅客
团体旅客
2025 年 2 月 22 日
满意:客房舒适度,清洁度
The best
My stay was honestly amazing. One thing I have never experienced is a virtual front desk, which to be honest was great and amazing for those who want to get away and not be bothered. I saw a very clean and neat common area and knew my room would be great. The bed had an extra protector for my kasa room. Hotels usually are not that cleanly and it shows. My Kara was 100% worth it and for me it was inexpensive and exactly what hotels these days need.
真实旅客
2025 年 2 月入住 2 晚
10/10 超赞
Art
与家人出行
2025 年 2 月 21 日
满意:清洁度、服务设施、住宿条件和设施
Very clean, spacious and quiet place. Great value for the size and condition of the room. Very comfortable. Only concern was the amount of snow in the parking lot and ease of getting in and out of vehicle. This is minor as the snow fall has been greater than usual and all businesses seemed to have the same issue clearing their lots.
Art
2025 年 2 月入住 2 晚
10/10 超赞
Michael
与配偶出行
2025 年 2 月 17 日
满意:住宿条件和设施,清洁度
Great location viewing the bay. Short drive to downtown Traverse City and Elk Rapids. The hotel was clean and up to date. Overall this hotel provided a very smooth and seamless experience.Parking was a little tight if you drive a larger suv or truck. Highly recommend staying at this hotel in any season.
Michael
2025 年 2 月入住 2 晚
10/10 超赞
Keawe
2025 年 2 月 16 日
满意:客房舒适度,清洁度
Keawe
2025 年 2 月入住 2 晚
8/10 还可以
Quinn
商务旅客
2025 年 2 月 9 日
满意:清洁度、服务设施、住宿条件和设施
Continental breakfast was not available as the hotel advertised it would be.
Quinn
2025 年 1 月入住 13 晚
6/10 一般
jim
与家人出行
2025 年 2 月 8 日
满意:住宿条件和设施,清洁度
We had no idea we were signing up for this new way to book a room . We found out we are not Kasa people . The emails started immediately from them for there check in procedures. This kind of booking you will find no one at the property. I started worrying when i seen a large deposit was needed on the room and sound devices in the room incase you make to much noise . The room we got had a very strange smell and a big note on the desk about cleaning fees if you smoke . The first thing we had to do is start emailing about the odor so we didn't loose our deposit. They did take care of the issue some how when we were gone for the day . I will say the room was clean and modern. The only strange thing was the bathroom sink was in the bedroom. Also there wasn't any room service You make up the room and reuse your towels. This might be for you but not for us. Hoping we didn't do anything wrong and get our deposit back .
jim
2025 年 2 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2025 年 2 月 4 日
满意:客房舒适度,清洁度
I wish I had known prior that I needed to scan my drivers license, my face and my credit card before I could enter. We sat out in the dark cold for a while. It was sent in an email but I wasn't expecting this kind of pre- check in to look for that.the place was great accept for that hiccup.
真实旅客
2025 年 1 月入住 2 晚
10/10 超赞
真实旅客
2025 年 1 月 11 日
满意:清洁度
真实旅客
2024 年 10 月入住 4 晚
8/10 还可以
ZD
2025 年 1 月 2 日
满意:住宿条件和设施,清洁度
Its a flippin hotel room right? It was clean and tidy and a reasonable value..
ZD
2024 年 12 月入住 1 晚
2/10 糟糕
Mary kay
2024 年 12 月 21 日
Don’t go
They accused me of things so they could keep my deposit.
Very disgusted at their greed
Not pet friendly
Mary kay
2024 年 12 月入住 3 晚
10/10 超赞
Roxanne
2024 年 12 月 3 日
满意:住宿条件和设施,清洁度
Roxanne
2024 年 11 月入住 2 晚
10/10 超赞
Kakla
与家人出行
2024 年 12 月 1 日
满意:住宿条件和设施,清洁度
Clean safe
Kakla
2024 年 8 月入住 2 晚
8/10 还可以
Donald
商务旅客
2024 年 11 月 3 日
满意:客房舒适度,清洁度
Where are the people.
The property was contactless, there was no concierge or visible staff. It was a strange experience, like kiosks at McDonalds except with customer service done by text message. The trip was fine, but a little unsettling if I needed something. The hotel felt lifeless. Also the Continental breakfast was just a cabinet full of snacks and no coffee or drinks. I skipped it.
Donald
2024 年 11 月入住 1 晚
10/10 超赞
kevin r
2024 年 11 月 1 日
满意:客房舒适度,清洁度
Great place
kevin r
2024 年 10 月入住 1 晚
10/10 超赞
Russell
与配偶出行
2024 年 10 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Great spot great view and nice accommodations. The self serve system wqs easy to navigate and convenient. Great rate
Russell
2024 年 10 月入住 2 晚
10/10 超赞
Richard
商务旅客
2024 年 10 月 23 日
满意:客房舒适度,清洁度
Richard
2024 年 10 月入住 2 晚
10/10 超赞
Warren
2024 年 10 月 22 日
满意:住宿条件和设施,清洁度
Beautiful clean property
Warren
2024 年 10 月入住 1 晚
10/10 超赞
Thomas
2024 年 10 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Excellent place to stay.
Thomas
2024 年 10 月入住 11 晚
8/10 还可以
Billy
与配偶出行
2024 年 10 月 20 日
满意:住宿条件和设施,清洁度
You could hear people walking around in the room above us when we were trying to sleep.