The room did not meet the standard of the hotel which was a shame
Deborah
2025 年 3 月入住 2 晚
10/10
great hotel and facilities
Louise
2025 年 3 月入住 1 晚
6/10
The room was great and the facilities were fantastic however another guest at the hotel used their key card and gained access to my room whilst I was sat in my room
Michalis
2025 年 2 月入住 1 晚
2/10
stephen
2025 年 1 月入住 1 晚
6/10
Customer service from front desk was faultless , very friendly and helpful, room was very dated , definitely needs an upgrade and repairs done
David
2025 年 1 月入住 1 晚
8/10
Dining was good, property requires some maintenance/ updating
Barrington
2025 年 1 月入住 2 晚
10/10
Pippa
2024 年 12 月入住 3 晚
10/10
Amazing service from Edan & Natalie in the restaurant & Bar .
Very beautiful grounds and a lovely cosy feel inside
Zoe & Steve went out of their way to make our stay memorable
Kevin
2024 年 12 月入住 1 晚
6/10
SUKHBINDER
2024 年 12 月入住 1 晚
10/10
A time of relaxation in a busy schedule. Champneys fitted the bill perfectly.
Jackie
2024 年 12 月入住 1 晚
10/10
Christopher
2024 年 11 月入住 2 晚
2/10
Andy
2024 年 11 月入住 1 晚
6/10
Amber
2024 年 11 月入住 1 晚
10/10
Very posh and upmarket. Room I stayed in was a bit dated but the hotel as a whole was very well maintained.
Only downside was I felt out of place as it was too upmarket.
Craig
2024 年 11 月入住 3 晚
10/10
Christopher
2024 年 11 月入住 1 晚
4/10
I was really disappointed by our visit. It was £900 for 2 nights in a double room, and we were told that didn’t include the spa, which would cost an extra £70 each for access during the day. I think it’s just way too expensive for what it offers.
The food was pretty mediocre. To add insult to injury, I got food poisoning. No idea if that was from this hotel or not, but it didn’t exactly help.
Jo
2024 年 11 月入住 2 晚
10/10
Christopher
2024 年 10 月入住 1 晚
10/10
真实旅客
2024 年 10 月入住 1 晚
8/10
Aida
2024 年 10 月入住 1 晚
4/10
I stay in hotels 4 nights a week, as long as the hotel is clean and has a decent bed I am usually happy. But the price of the hotel in regards to quality was extremely lacking. I stayed in room 149, and there were lots of simple small things wrong with the room which accumulated.
1: The extract fan in the toilet was extremely dirty (never been cleaned) and didn’t extract anything!
2:The bath panel was falling apart.
3:There was mould all around the bath area - especially the taps.
4:bath had a badly repaired chip
5:wall tiles in bath had not been cleaned (had red dye in the grout)
6:mirror had damage and looked bad
7:wall next to mirror had not been cleaned - dirty marks
8: damage to bathroom door
9: curtain was not fastened to pile and had been previously damaged
Now the good parts - staff were all excellent!
Found it quite expensive for 1 night and reminded me of a BUPA Hospital - all shiny and nice on the outside (lovely grounds and reception areas and area around spa) but behind the scenes (bedrooms) require a lot of attention to bring it up to even premier inn standards
Nick
2024 年 10 月入住 1 晚
6/10
Overall it was ok, the jacuzzi was broken which should have been mentioned during the booking process, it was quite overbooked/crowded and we waited quite a long time for our dinner. The pools definitely could be warmer and certain parts of the spa need some attention/updating. Also the lack of reception answering our calls before we arrived was not great
Tamara
2024 年 10 月入住 1 晚
8/10
John
2024 年 10 月入住 1 晚
2/10
What a disappointing stay.
My room was dirty, the television didn’t work, no hot water and not even a hair dryer. When I requested a hair dryer I was told I could use one in the workout change room- and upon checkout when I let the manager know about the stay he said “okay”.
We had dinner in the dining room- the food was uninspired- many staff members but lackluster service. Breakfast was a good buffet - and the staff tried to put on a smile but it doesn’t seem like anyone much liked working there.
I read the terrible reviews but booked anyway on my drive through for work. The grounds are absolutely beautiful and it’s a shame this place has not been able to live up to its stellar reputation from days gone by.
Avery
2024 年 10 月入住 1 晚
2/10
Rundown and in need of upgrade. Broken cracked sink, rotten side to bath. Corking degrading.