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“This hotel has now become a Premier Inn. We booked in March to stay at the Holiday Inn Express. We received an email from Premier Inn saying they would honour our booking. This was not quite the case and we are still waiting to hear from Premier Inn. Having paid in full through Expedia, was told at reception on booking in that we haven't paid so a credit card was presented and payment taken (again) from that. When we checked out, I had the email confirmation from Expedia which stated it had been……

“Very accomodating staff. Easy to reach and to park the car close to the entrance.”

“Our whole stay was a pleasure made good by first class staff, beautiful building, excellent meal choices and freshly prepared to order. I would highly recommend this hotel.”

“It was a very nice stay. Food is pretty expensive if you're wanting to eat in, but if you are going around and getting food other places, ans only focused on the overall stay here? It's perfect. Cleaning is always on point, personal belongings were always left exactly where me and my fiancé left them regardless of importance or lack thereof, and overall it was a very respectful and comfortable space to stay. :)”

“Didnt like that there was no shampoo nor conditioner but everything else was absolutely fine”

“Yes”

“Lovely hotel very enjoyable stay great staff”

“Loved it! Loved our room, Our balcony, the views of the river and Brig O Doon bridge. Breakfast was mediocre. ”

“Good room, very good staff and a lovely breakfast.”

“Very clean,staff lovely and friendly ”

“Really excellent hotel - everything about it was superb: Rooms, staff and food and all at a really good price. One of the nicest hotels we've ever stayed in, would thoroughly recommend it!!!”

“Comfortable bed in a large room. Excellent shower. Nice breakfast and great value. Stephen is a great host, very approachable and knowledgeable about cocktails and whiskeys.”