The reason I chose this property was the pool. When I arrived, they told me the pool was closed and a text was sent on 3/22. No text was sent. I checked spam texts-everywhere! No communication. They even had my phone number when I checked in so I know I could have been contacted. This was 2 weeks before I left, and I would have cancelled had I known. They did let me use the sister locations pool, which was gorgeous, but 1 1/2 miles away and not very convenient. The room was wonderful. The grounds were great. All staff were pleasant. I just feel like I was duped, because I went through a 3rd party (and could have cancelled up to 3 days before). I knew the restaurant was closed, but nothing was said about the pool.