The staff were utterly helpful and friendly from beginning to end! Check-in was extremely easy and the hotel was easy to access. However, the property is geared to older adults and not children. Children are welcomed, but they have to wear a badge if they want to go around on the property. There’s a market and grill, a pool area, tennis courts, and other entertainment. Our room was decent, except for our bathroom door. It didn’t close properly. Overall, we had a good experience!