1st room was not clean, after addressing the issue we were moved into a different room and the staff was pleasant about it
Farris
2025 年 3 月入住 1 晚
8/10 还可以
Rosa
与家人出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We love the property but unfortunately there was a lot of ants on our bed and my daughter woke up with a lot of bites
Rosa
2025 年 5 月入住 1 晚
4/10 很差
Lisa
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were given a queen room instead of a king.
There was no supervision for to many children in pool area. Was let be at o er capacity
Lisa
2025 年 5 月入住 2 晚
2/10 糟糕
michael
与家人出行
2025 年 5 月 11 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I've never written a bad review for hotel but I feel needed to be addressed.
Everything is really old and not updated correctly. Ac did not work, room was hot. Didn't have pillows or blankets for fold out couch. Breakfast was bad.
Staff was nice-not their fault.
I've stayed at embassy suites before and have been happy so that's why I booked.
Would not stay here again.
michael
2025 年 5 月入住 2 晚
8/10 还可以
Kristi
与家人及幼儿出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施
Great room. Would stay again. Only two elevators working Friday and Saturday and Sunday morning there was only one elevator working.
Kristi
2025 年 5 月入住 2 晚
10/10 超赞
Karen,Knox
与配偶出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stay here 2X per year. Great location.
Karen
2025 年 5 月入住 1 晚
8/10 还可以
Joy
与家人出行
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was overall so well kept, the rooms were very nice and clean, the bar/bartender and restaurant/ restaurant staff were all great! On the other hand breakfast buffet was mediocre at best. That could use some work, and last but not least the front desk help was a 10 out of 10!
Jami DeLuca was amazing! Her customer service is next to none. In my opinion she's an absolute asset to your business.
Joy
2025 年 4 月入住 1 晚
10/10 超赞
Benton
2025 年 5 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Always excellent stay. Need more luggage carts. Only 2 and a large hotel!
Benton
2025 年 5 月入住 1 晚
4/10 很差
Kendra
与配偶出行
2025 年 5 月 7 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
First poor stay at an Embassy. When we checked in, we knew it was a full house, which is great! Glad to see it!
However, desk phone was ringing off the hook with room complaints. Some AC issues and NO hot water. The desk clerk first said it was because the hotel was full of high schoolers for an event and they all showered at the same time? My radar should have gone up then. But it was 10pm and we were tired. They said they reset the water heaters and should be good soon. Upon waking the next morning, STILL NO HOT WATER! Full house and nobody could shower. Also, makes me wonder how they cleaned/wash things?
Also blonde in living room did not pull down all the way.
Sad because I thought I would count on an Embassy!
Kendra
2025 年 5 月入住 1 晚
10/10 超赞
Cristina
与配偶出行, 商务旅客
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施
Great breakfast
Cristina
2025 年 5 月入住 1 晚
10/10 超赞
Shawanda,Riverdale
2025 年 5 月 2 日
Shawanda
2025 年 2 月入住 1 晚
10/10 超赞
Joshua
与配偶出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Snack bar, breakfasts, and staff
Joshua
2025 年 4 月入住 1 晚
8/10 还可以
Miguel
2025 年 5 月 1 日
满意:住宿条件和设施
Miguel
2025 年 4 月入住 1 晚
8/10 还可以
Kerry
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Room was very nice.
Kerry
2025 年 4 月入住 1 晚
6/10 一般
Vanessa Monique
2025 年 4 月 28 日
Vanessa Monique
2025 年 4 月入住 2 晚
10/10 超赞
Jose Jesus Cobian
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient off 2 freeways.
Jose Jesus Cobian
2025 年 4 月入住 1 晚
8/10 还可以
debbie
商务旅客
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
Needs renovation
debbie
2025 年 4 月入住 1 晚
6/10 一般
Hillary
2025 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Hillary
2025 年 4 月入住 1 晚
2/10 糟糕
Donald
2025 年 4 月 26 日
满意:住宿条件和设施
不满意:员工和服务,清洁度
I liked the appearance of the inside of the hotel. And the front desk staff were nice... Other then that I would not recommend staying there nor will I be back.we were there three days and not nice did house keeping clean our room. They did come but all they did was take out the trash and leave towels once. I wasted a red drink on my blanket and they kept making my bed with the same stained Lenin, and I had to complain for them to come make it.. never the less I had to complain everyday about a dirty room for the whole stay. And I didn't even get a discount. And they didn't even wanna give me a different room cause house keeping would never clean it. Sooo yeah won't be going back
Donald
2025 年 4 月入住 3 晚
10/10 超赞
Katy
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, good breakfast, happy hour, quiet. All in all, a great stay. Will book again.
Katy
2025 年 4 月入住 1 晚
10/10 超赞
Rosie
与家人出行
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
breakfast
Rosie
2025 年 4 月入住 2 晚
10/10 超赞
donna
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Customer service was 10 stars, room was clean and quiet, morning breakfast was so good & had an omelet station AND they’re pet friendly.