When we arrived to our room we couldn’t get our door lock to give us a green light. Almost as if the battery to the lock was dead. My husband gently pushed on the door and it opened. We let the door close again and then pushed again and it opened. The door had to be pushed closed with great force to get it to latch. Upon entering the room we noticed the bed was tilted at a head down angle. The head of the mattress didn’t reach the bottom of the headboard due to the angle it was slanting. The outlets by the bed did not work. It was late and we decided to rough it our first night and address the issues in the morning when more staff was at the hotel. While showering I found shampoo and conditioner bottles were empty so I was unable to wash my hair. We went for breakfast and then went to the front desk to address the issues. The front desk guy was very friendly and called maintenance immediately to come to our room. Upon arrival to our room the maintenance guy looked at the bed and then looked under the bed to see if he could fix it. While looking under the bed he asked us if we lost a purple vape because it was on the floor under the bed. It was not ours. So it was left from a previous stay. Maintenance then determined that he couldn’t fixed the bed and we needed to move rooms. The next room the placed us in had the bottles broken off in the shower and the shower head was dangling. Maintenance had to spend 45 minutes fixing it. This entire stay was horrible.
Andrea
2025 年 1 月入住 2 晚
8/10 还可以
james
2025 年 1 月 29 日
满意:员工和服务,清洁度
james
2025 年 1 月入住 1 晚
6/10 一般
Mariann
2025 年 1 月 10 日
Mariann
2024 年 12 月入住 1 晚
8/10 还可以
larry
商务旅客
2025 年 1 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Great propo
larry
2025 年 1 月入住 3 晚
2/10 糟糕
KATHRYN,DEER PARK
与家人及幼儿出行, 与家人出行, 与配偶出行
2024 年 12 月 28 日
不满意:住宿条件和设施
Huge stains on pullout couch: could not use. Had 5
People so didn’t get what we signed up for. Room smelled. Sink clogged. Dirty room. I understand this is a “budget” hotel but I wouldn’t stay here for free. Breakfast was decent. Staff was pleasant.
KATHRYN
2024 年 12 月入住 1 晚
10/10 超赞
Isaias
2024 年 12 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Isaias
2024 年 12 月入住 1 晚
10/10 超赞
Rachel
2024 年 12 月 16 日
满意:员工和服务,清洁度
Had a great one night stay.
Rachel
2024 年 12 月入住 1 晚
6/10 一般
Amber
2024 年 12 月 12 日
Amber
2024 年 10 月入住 2 晚
10/10 超赞
Shanna
2024 年 12 月 9 日
Shanna
2024 年 11 月入住 2 晚
10/10 超赞
Kimberly
2024 年 12 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Nice
Kimberly
2024 年 11 月入住 2 晚
8/10 还可以
Kimberly
与家人出行
2024 年 12 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The lasy that works nights is amazing. Ahe deserves a raise dealing with everyone w patients
Kimberly
2024 年 11 月入住 1 晚
6/10 一般
Amber
与家人出行
2024 年 11 月 22 日
满意:员工和服务
some if our electrical outlets did not work
Amber
2024 年 11 月入住 2 晚
10/10 超赞
Raquel
2024 年 11 月 20 日
满意:住宿条件和设施
Raquel
2024 年 11 月入住 2 晚
10/10 超赞
Desiree
2024 年 11 月 20 日
满意:住宿条件和设施,服务设施
Amazingly clean!
Desiree
2024 年 11 月入住 1 晚
10/10 超赞
Jennifer
与家人出行
2024 年 11 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jennifer
2024 年 11 月入住 1 晚
10/10 超赞
AJ
2024 年 11 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
AJ
2024 年 11 月入住 1 晚
10/10 超赞
Doreen
2024 年 11 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Doreen
2024 年 11 月入住 1 晚
8/10 还可以
Charles A.
与家人出行
2024 年 11 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
So, I had a rough time at the SpringHill Suites because of the internet issues. It was a real bummer since I rely on it for my work. And guess what? The TV wouldn’t even turn on! So, we couldn’t just chill and relax. Everything else was great, but the money loss was a major setback. I’ve stayed at many SpringHill Suites, and this one definitely ranks lowest. I was hoping for some kind of compensation for the lost income, but I’m not sure if that’s going to happen.
Charles A.
2024 年 11 月入住 1 晚
2/10 糟糕
alexis
2024 年 11 月 10 日
不满意:清洁度
alexis
2024 年 11 月入住 1 晚
8/10 还可以
Michael,Springdale
与家人出行
2024 年 11 月 10 日
Good location and seemed to be in a safe area. Staff was very friendly and breakfast was good.