Mereva Tulum（梅瑞瓦图伦）有游泳池吗？

是的，此住宿设有2 个室外游泳池。游泳池开放时间：9:00–20:00。

Mereva Tulum（梅瑞瓦图伦）允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Mereva Tulum（梅瑞瓦图伦）的停车费是多少？

该住宿免费提供自助停车。

何时可在Mereva Tulum（梅瑞瓦图伦）办理入住？

开始办理入住：15:00；停止办理入住：不限时间。

何时可在Mereva Tulum（梅瑞瓦图伦）办理退房？

退房时间为正午。延迟退房收费 USD 50（视客房供应情况而定）。

Mereva Tulum（梅瑞瓦图伦）提供前往机场的班车吗？

是的，按要求提供机场班车。每辆车费用：USD 288。

Mereva Tulum（梅瑞瓦图伦）的地址在哪里？

这家图卢姆酒店位于海滩之上，毗邻玛纳提灰岩坑，并且距离水之源主题乐园和图卢姆玛雅遗址不到 15 公里。而且，距离多斯奥荷斯天然井和普拉亚帕莱索不到 20 公里。

Mereva Tulum（梅瑞瓦图伦）

Q: Mereva Tulum（梅瑞瓦图伦）允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: Mereva Tulum（梅瑞瓦图伦）的停车费是多少？

该住宿免费提供自助停车。

Q: 何时可在Mereva Tulum（梅瑞瓦图伦）办理退房？

退房时间为 正午。延迟退房收费 USD 50（视客房供应情况而定）。

8/10 还可以

Martha

2025 年 8 月 11 日

满意：员工和服务，清洁度

En general muy amables, ofrceer al menos un cupon de descuento para el desayuno

2025 年 8 月入住 3 晚

8/10 还可以

Ingrid

与配偶出行

2025 年 8 月 2 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

El personal muy amable, aunque no me felicitaron ni tuvieron algún detalle de bienvenida o por mi cumpleaños ✨

2025 年 7 月入住 5 晚

10/10 超赞

Robin，Ramsey

2025 年 7 月 31 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 7 月入住 5 晚

8/10 还可以

Steven

与家人出行

2025 年 7 月 8 日

满意：清洁度、服务设施、住宿条件和设施

The property is located outside the city center so you will always need a taxi or a rental vehicle. The street that leads from the main road to the hotel is unpaved. Otherwise, the property is lush and pretty, quiet and secure. The staff is friendly although a bit slow. The food is pretty good. I would highly advise against going in July. The mosquitos are a nightmare and so is the sargassum problem. This is out of the control of the hotel, so not using it for my rating. Only to advise future travelers.

2025 年 7 月入住 5 晚

10/10 超赞

Brandi

2025 年 7 月 5 日

2025 年 7 月入住 1 晚

10/10 超赞

Jillian

团体旅客

2025 年 6 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends. The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best 2-for-1 margaritas of the trip. We did the breakfast package too—great options and a perfect start to each day. The property itself is peaceful and beautifully maintained. Two pools, hammocks on the dock, ocean nets to lounge on, plus a plunge pool in our room. Everything worked well—AC, water, all of it. Housekeeping was thoughtful with creative towel animals left daily. We wished we had two more days just to slow down, explore the small nearby town, and take advantage of the kayaks, paddle boards, and bikes included in the stay. Taxis are pricey, but the collectivo bus is easy and cheap if you’re up for a little adventure. Even with off-season rain, it never took away from the experience. Highly recommend for anyone wanting great service, good food, and total relaxation.

2025 年 6 月入住 5 晚

10/10 超赞

Regina

2025 年 6 月 21 日

2025 年 6 月入住 5 晚

10/10 超赞

LUIS GERARDO

2025 年 6 月 20 日

满意：清洁度、服务设施、住宿条件和设施

Muy padre el hotel y muy buena atención del personal. Hubo sargazo, pero es un tema de la zona en esta temporada

2025 年 6 月入住 6 晚

8/10 还可以

ALIX

与配偶出行

2025 年 6 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very nice location, friendly staff, quiet, easy parking. Spacious rooms with comfy beds.

2025 年 5 月入住 2 晚

10/10 超赞

Carmen Susana

与家人出行

2025 年 6 月 8 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

If you like quiet, this is the perfect place. Staff was amazing. Our room was always cleaned up. Our experience was the best, I can actually say I rested. Minutes away from cenotes Casa Tortuga the ruins and not to mention a Cenote literally in front of the hotel. Highly recommend.

2025 年 5 月入住 7 晚

10/10 超赞

Gregory，Asheville

与配偶出行

2025 年 6 月 1 日

满意：清洁度、服务设施、住宿条件和设施

Tucked away on a beach between Playa del Carmen and Tulum - this is a lovely spot to get away. Very well staffed, nice restaurant and lovely setting on the beach. We went in the "off season" but still had a lovely time. The best times to go are Nov -April - if you go outside of this time the beaches may have seaweed instead of sand - this is very normal for ALL beaches in Yucatan Peninsula. The restaurant is perfectly lovely with excellent CHEFS - open for breakfast, lunch and dinner even LATE. Two pools, plenty of beach chairs and umbrellas as well as a pier to sit on all day if you like. I would stay again.

2025 年 5 月入住 7 晚

8/10 还可以

Chaitanya

与家人及幼儿出行

2025 年 5 月 30 日

满意：员工和服务，清洁度

Clean property with good service. Pretty good view of the sea from the room. Access road is bad, beach had a lot of weed (with some smell) but i guess it is seasonal.

2025 年 5 月入住 2 晚

10/10 超赞

Kira

2025 年 5 月 27 日

满意：清洁度、员工和服务、住宿条件和设施

We loved our stay at Mereva Hotel. The staff was super friendly and treated us very well. The food at the hotel was amazing and they had plenty of complimentary activities as well. The room was super clean when we arrived and the housekeeping team was top notch. The hotel itself is located in a prime spot not too far away from Tulums main attractions.

2025 年 5 月入住 7 晚

10/10 超赞

Tamela

团体旅客

2025 年 5 月 12 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beautiful location and the staff are amazing

2025 年 5 月入住 6 晚

10/10 超赞

Laramie

2025 年 5 月 8 日

满意：清洁度、员工和服务、住宿条件和设施

I can’t describe how wonderful this place is! 100 stars!! Quiet and relaxing the staff became family! And your own private cenote across the street! Could not recommend more!!!!!!

2025 年 4 月入住 5 晚

2/10 糟糕

Susan

与配偶出行

2025 年 5 月 2 日

满意：员工和服务

DO NOT GO HERE! Sadly, the seaweed makes it impossible to have a good beach holiday. Can’t go into the sea from the beach. Can’t sit on the beach due to the dreadful smell of the seaweed. Can’t sit on terrace, open room doors or use plunge pool. Other hotels use machinery to remove it. Here is just piles up. Really sad

2025 年 4 月入住 7 晚

10/10 超赞

Wendy

2025 年 5 月 2 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 4 月入住 3 晚

8/10 还可以

Steven

2025 年 5 月 1 日

满意：住宿条件和设施，清洁度

2025 年 3 月入住 5 晚

10/10 超赞

Diego

2025 年 4 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Excellent location, a few steps of the cenote and the sea. Amazing

2025 年 4 月入住 2 晚

6/10 一般

Alejandro

与家人出行

2025 年 4 月 28 日

不满意：客房舒适度，住宿条件和设施

2025 年 4 月入住 5 晚

10/10 超赞

Lauren

2025 年 4 月 26 日

满意：清洁度、员工和服务、住宿条件和设施

I would give this place 10 stars! Wonderful place and wonderful people!!!

10/10 超赞

Julie

2025 年 4 月 20 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 4 月入住 1 晚

10/10 超赞

vanessa，Del Rio

与配偶出行

2025 年 4 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Absolutely loved staying here! It was so peaceful, beautiful, & calm. I loved our room & the staff was so amazing! They were very accommodating & friendly!

2025 年 4 月入住 7 晚

4/10 很差

Stan，Las Vegas

与家人及幼儿出行

2025 年 4 月 13 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

The room service was terrible. the waiting service was tricky and attempted to trick you into unnecessary tipping

2025 年 2 月入住 7 晚

10/10 超赞

Heidi

与家人出行

2025 年 4 月 12 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Magical Little Gem

We love Mereva, this was our second stay here and it was just as special as the first. Tankah bay is so nice. Away from the hipster Cabo-vibes of loud beach area Tulum but also right on the beach in a quiet bay. Yet only about a 10 minute drive into Tulum (downtown) to get food, etc. We always rent a car. (Free and easy, shady parking too.) Mereva feels very safe which is nice. It’s gate and security guard protected as well as locked up every night. The service at Mereva is always wonderful. The food is good and the fact that they provide breakfast (a beautiful 3-course meal you get to choose from options) is such a great value! It’s enough food to eat all day and then only have to dine out once per day - that’s what my kids and I do. They are incredibly accommodating and also have a great supply of gear for rent (kayaks, snorkels, etc.) It’s so stunningly beautiful as well both inside the rooms and all the grounds. We love it here!

2025 年 4 月入住 4 晚

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关于Mereva Tulum（梅瑞瓦图伦）的点评

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非常棒

9.4/10

9.4/10

8.8/10