El hotel esta super bonito y limpio, ademas la alberca privada fue lo mejor!
Ramon
2025 年 5 月入住 5 晚
10/10 超赞
Yolanda,Mexico City
与家人出行
2025 年 5 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Muy limpio todo, muy buena atencion, todo excelente
Yolanda
2025 年 5 月入住 1 晚
10/10 超赞
Ricardo
与家人出行
2025 年 5 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Ricardo
2025 年 4 月入住 4 晚
8/10 还可以
Mostafa
与配偶出行
2025 年 5 月 6 日
满意:清洁度
不满意:住宿条件和设施
The biggest problem was the lack of hot water. Also, the reception staff spoke no English, making communication very difficult. But the room was very quiet and has many features like a kitchen, washing machine, enough chairs, private tiny pool.
Mostafa
2025 年 4 月入住 1 晚
10/10 超赞
Leslie
与配偶出行
2025 年 5 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Very nice and accommodating receptionist. No daily housekeeping, extra charge for housekeeping services. Amazing view at the rooftop of the hotel. Very clean and well maintained. My fiancé and I got a room with a pool. We enjoyed our stay.
Leslie
2025 年 4 月入住 7 晚
10/10 超赞
Delbert Lamar
与配偶出行
2025 年 4 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Property was Great and far exceeded expection the pictures that we saw online do this place no justice....Dinisio was AWESOME...He took care of Everything that we needed...Everything that we asked for he provided...He made us feel like we were the only Guests on Property which was Amazing....Entire hotel was new and modern and the private pool was a big plus..Scooter and 4 wheeler rental on property was great and at a cheap price. Also airport pickup and drop off was set us directly with the hotel which was super convenient.The only complaints that I have was there was a washer..
But no dryer in our unit...and no microwave...Outside of that....PERFECT....I HIGHLY RECOMMEND this place....It was so enjoyable that we extended one additional day. Very Quiet...Very Safe just minutes away from everything .
Delbert Lamar
2025 年 4 月入住 6 晚
10/10 超赞
Hady
2025 年 4 月 26 日
满意:清洁度、服务设施、住宿条件和设施
My stay was fantastic and the staff was very welcoming! Any request I had was quickly addressed and i had no issues throughout my trip.
Overall, I think Tulum is a great place to visit and I would recommend staying at this hotel given the Amenities and quick access to the beach!
Hady
2025 年 4 月入住 1 晚
8/10 还可以
Julio
与家人出行
2025 年 4 月 20 日
满意:清洁度、服务设施、住宿条件和设施
El hotel es muy bueno, pero aún cuenta con detalles por resolver, sin embargo le doy está calificación gracias a la atención del recepcionista, no recuerdo su nombre pero es el único chico estuvo ahí durante mi estancia.
Julio
2025 年 4 月入住 2 晚
10/10 超赞
julia
与配偶出行
2025 年 4 月 20 日
满意:清洁度、服务设施、住宿条件和设施
This hotel is very modern and new. Our room was very spacious and comfortable. Balcony pool was great on a very hot and humid day. We were saddened by the properties perimeter as there was a lot of construction debris from what appears to have been thrown off the building during construction.
julia
2025 年 4 月入住 2 晚
8/10 还可以
Sobeyda
与家人出行
2025 年 4 月 19 日
满意:清洁度、服务设施、住宿条件和设施
It’s a great modern hotel without the big price tag. Also continently located away from traffic and noise. It’s a 7 min drive to the beach front restaurants. Other than the lack of service, I.e. daily cleaning/ turning the rooms, it was a great experience. We’ll be back and stay there again.
Sobeyda
2025 年 4 月入住 4 晚
10/10 超赞
Stéphanie
与配偶出行
2025 年 4 月 18 日
满意:清洁度、服务设施、住宿条件和设施
Superbe hôtel qui a ouvert ses portes en décembre 2025 environ. Pas complètement terminée mais ça promets. Pour l’instant il manque le gym. Les suites avec terrasse sur le toit avec piscine privée sont magnifiques. Il y a une belle piscine centrale au complexe. Ça prend quand même un transport pour se rendre à la plage (5 minutes environ) et les accès doivent malheureusement se faire par les Beach club… donc $$$. Vous pouvez louer 4 roues, vélo et scooter directement à l’hôtel à prix raisonnable. Le personnel a répondu à toutes nos questions, facilement rejoignable et ils sont toujours là pour aider. On voulait pas chercher alors ils se sont aussi occupé de notre transport aller retour pour l’aéroport de Tulum à environ 45 minutes de l’hôtel pour 1800 pesos.
Merci à toute l’équipe et pour la phase 2 qui sera un bâtiment miroir à celui-ci avec restaurants.
L’endroit est calme.
Stephanie et Sébastien
Canada
Stéphanie
2025 年 4 月入住 5 晚
10/10 超赞
Ryan
2025 年 4 月 17 日
满意:清洁度、服务设施、住宿条件和设施
I enjoyed my stay and still cant get over the jungle view the sunset and ocean view with the sunrise. I recommend highly to get away and recoupe your thoughts.
Ryan
2025 年 4 月入住 1 晚
10/10 超赞
Robert
2025 年 4 月 15 日
满意:清洁度、服务设施、住宿条件和设施
The staff very attentive and friendly
Robert
2025 年 4 月入住 6 晚
10/10 超赞
Rodolfo,edmonton
与家人出行
2025 年 4 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Would highly recommended this property
Rodolfo
2025 年 4 月入住 1 晚
10/10 超赞
Jessy
与家人出行
2025 年 4 月 10 日
满意:清洁度、服务设施、住宿条件和设施
I loved everything about this hotel! Clean rooms, friendly staff, and a nice atmosphere.
Great for a family trip, friends trip.. The pool was clean and we enjoyed the sun. Recommended for families and friends vacation trip.
Will go again very soon.
Jessy
2025 年 4 月入住 1 晚
10/10 超赞
Mark,Sahel Alma
与家人出行
2025 年 4 月 9 日
满意:清洁度、服务设施、住宿条件和设施
The property look amazing, super clean & fresh
Location is perfect, with easy access and close to local attractions and restaurants
The room was spotless, beautifully decorated and very comfortable
Had the Studio with a private pool on the roof top, OMG the experience especially on the sunset
I would definitely stay here again and highly recommend it to anyone looking for a great place to stay
Mark
2025 年 4 月入住 1 晚
10/10 超赞
Antoine
2025 年 4 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Beautiful Property, amazing service highly recommended.
Antoine
2025 年 4 月入住 1 晚
10/10 超赞
Lilian
与家人出行, 商务旅客
2025 年 4 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Lovely property, so clean and modern. Within walking distance to all shops and beach. Highly recommended
Lilian
2025 年 3 月入住 1 晚
10/10 超赞
Erica,Las Vegas
与配偶出行
2025 年 4 月 6 日
满意:住宿条件和设施,清洁度
The hotel staff is wonderful! We especially enjoyed having the small pool attached to our room! Looking forward to staying again in the near future!
Erica
2025 年 4 月入住 1 晚
10/10 超赞
Mohamad
与配偶出行
2025 年 4 月 6 日
满意:清洁度、服务设施、住宿条件和设施
Super clean property. Close to beach and close to restaurants. Everything is brand new, one of the best new hotels in Tulum. Highly recommend
Mohamad
2025 年 3 月入住 1 晚
10/10 超赞
Ximena
与家人出行
2025 年 4 月 6 日
满意:清洁度、服务设施、住宿条件和设施
Muy bonito el hotel en general
Ximena
10/10 超赞
arianna
2025 年 4 月 4 日
满意:住宿条件和设施,清洁度
I absolutely loved my stay at Otonomus! From the moment I walked in, everyone was so warm and welcoming, making me feel right at home. The staff was beyond friendly and always ready to help with a smile. My room was super cozy, spotless, and had such a nice vibe—like a little home away from home. Everything about this place just felt so inviting and special. I’d definitely stay here again and totally recommend it to anyone looking for a great place to relax!
arianna
2025 年 4 月入住 1 晚
10/10 超赞
Martina
2025 年 4 月 3 日
满意:住宿条件和设施,清洁度
Lovely boutique property just about 7 minutes off the main road. The staff is warm, hands-on, and always ready to help with a smile ... you really feel taken care of here.
Martina
10/10 超赞
Giuliana
2025 年 4 月 2 日
满意:住宿条件和设施,清洁度
I had an amazing stay here! The staff were very attentive and the rooms were clean and comfortable. I highly recommend this hotel for anyone visiting Tulum!