瓦塔尔图伦酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。游泳池开放时间：7:00–21:00。

瓦塔尔图伦酒店允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

瓦塔尔图伦酒店的停车费是多少？

该住宿免费提供自助停车和代客停车。

何时可在瓦塔尔图伦酒店办理入住？

开始办理入住：15:00；停止办理入住：不限时间。可安排提前入住，须支付费用（取决于客房供应情况）。

何时可在瓦塔尔图伦酒店办理退房？

退房时间为正午。延迟退房会收取费用（视客房供应情况而定）。

瓦塔尔图伦酒店的地址在哪里？

此酒店位于扎马，距离两水公园 1 公里，并距离图卢姆玛雅遗址和图卢姆海滩不到 5 公里。而且，图卢姆医院和亨纳布生活中心距离酒店不到 2 公里。

瓦塔尔图伦酒店 - Expedia 亿客行

Q: 瓦塔尔图伦酒店允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 瓦塔尔图伦酒店的停车费是多少？

该住宿免费提供自助停车和代客停车。

Q: 何时可在瓦塔尔图伦酒店办理退房？

退房时间为 正午。延迟退房会收取费用（视客房供应情况而定）。

6/10 一般

Carlos

2023 年 2 月 20 日

不满意：客房舒适度，住宿条件和设施

Malisimo, es un engaño lo de las habitaciones.

La foto principal del hotel se muestra con alberca y no existe. El registro lo tienes que hacer en el hotel Copal que es cerca de ahi, ya que no cuentan con recepcion. Fui por aniversario de bodas y me dieron una mini habitacion con dos camas individuales separadas. Vivi el peor momento y no pudieron resolverlo, todo super incomodo. Yo habia reservado la habitacion que aparece con cocina y sala de estar y lo que te dan es un anexo .

habitacion anexa a recamara principal. esta super pequeña

tiene una puerta que comunica con la habitacion principal

esta es la habitacion que anuncian en la pagina para que hagas la reserva

2023 年 2 月入住 1 晚

10/10 超赞

maurice

2022 年 12 月 22 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Excelente estadía, lugar hermoso, volvería

Tuvimos una excelente estadía en Watal, estuvimos en un apartamento de una habitación, la cocina estaba equipada, el espacio muy amplio, la decoración muy linda, todo igual a la foto, teníamos una terraza con piscina privada y sillas al igual que el acceso a la piscina común. La atención de todos fue estupenda y nos ayudaron con todo lo que necesitamos, especialmente Jazmín fué muy atenta y amable, excelente que justo enfrente está un lugar de alquiler de motos y una estación de taxis al igual que el hotel Watal con 2 restaurante estupendos y rooftop. Justo al lado está un cenote rústico también muy lindo vale la pena ir a verlo.

2022 年 12 月入住 4 晚

10/10 超赞

Arath

与配偶出行

2022 年 11 月 16 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

-Todos son muy amables pero Ana y George se llevan las palmas, no dudes en acercarte si requieres algo. -Las habitaciones son muy cómodas al igual que todo el hotel. -No te pierdas de ir al restaurante Kokoro, el mejor en sushi.

2022 年 11 月入住 2 晚

8/10 还可以

Nicolas

与家人出行

2022 年 11 月 9 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Tres bon rapport qualité prix. Personnel tres a l'écoute. Très propre. Ambiance relaxante.

4/10 很差

Waqar

与家人出行

2022 年 10 月 11 日

不满意：清洁度、员工和服务、服务设施

There is no fresh water at this hotel, all the water coming out of the taps, sink, and shower is salt water which destroys your skin This hotel did not have complimentary water and charged 150 pesos per 500ML bottle. Absolutely terrible considering there is no fresh water coming out of any of the taps. There were also an insane amount of mosquitos and other bugs inside the unit. On a positive note, the furniture and aesthetic of the room were very nice.

2022 年 8 月入住 5 晚

10/10 超赞

Tammy Lee Carroll

与家人出行

2022 年 9 月 3 日

满意：清洁度、员工和服务、住宿条件和设施

The hotel was beautiful. The staff was professional and friendly. I’d highly recommend staying there.

2022 年 8 月入住 5 晚

10/10 超赞

Mohammad

2022 年 8 月 30 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

An amazing stay

The stay was amazing top to bottom. From the clean spacious room to the view over looking the pool. There’s a cleaning lady that comes in every morning to keep everything clean. The receptionist was super nice and called a cab for us everytime we went out. Would highly recommend this place as it’s in the perfect area if you want to travel to the beach or go to the city

2022 年 8 月入住 5 晚

8/10 还可以

Aye Lwin

2022 年 8 月 17 日

2022 年 8 月入住 1 晚

10/10 超赞

Mariano

2022 年 8 月 17 日

2022 年 8 月入住 1 晚

10/10 超赞

Hitiata

与家人出行

2022 年 8 月 5 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great experience

Our room was 303(-A). We had our own swimming pool at the top, the place is clean and large. To us, the location was fine, our tours picked us right at the hotel_when it was “Mexico Kan Tours” or at a supermarket called “Super Aki”, when “Sat Mexico tours” took care of it. It’s only 10min away from Watal, by car (200 pesos with a taxi). Watal is connected to another hotel, “Copal Tulum”, they face each other. This is where the two main restaurants are. Japanese at the top or European/ Mexican in the bottom. The food is really delicious.

2022 年 7 月入住 3 晚

10/10 超赞

Gry

与家人出行

2022 年 7 月 19 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Wonderful place and atmosphere.

2022 年 7 月入住 4 晚

2/10 糟糕

Gloria

2022 年 7 月 9 日

2022 年 7 月入住 3 晚

10/10 超赞

Denisse E

2022 年 7 月 8 日

2022 年 7 月入住 3 晚

8/10 还可以

Victoria

与家人出行

2022 年 6 月 21 日

满意：员工和服务，清洁度

Our stay was good we stayed for 3 nights. We found it odd that the toilet would not flush at times and then randomly would start working but we stayed in an apartment and it was great. The apartment was very spacious and provided mostly everything.

2022 年 6 月入住 3 晚

10/10 超赞

Leiy’a

团体旅客

2022 年 5 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I really liked this property definitely staying here again for my next stay in Tulum.

2022 年 5 月入住 4 晚

8/10 还可以

真实旅客

2022 年 5 月 7 日

满意：员工和服务、住宿条件和设施、客房舒适度

Watal Hotel Tulum

I stayed at the Watal hotel for 3 days on a solo trip. I had an apartment room with kitchen and dining area on the first floor with a patio that includes a private pool and full access to the main pool. All rooms are very spacious & they have security at the front of the hotel mostly 24/7 that has a key code to enter. I loved my apartment room & having full access to the sister hotel Copal amenities. I loved the layout of the whole apartment especially the bedroom. Front desk is mainly there and you can access them by going there or through WhatsApp. I had a few issues such as … since it’s in the jungle it gets very hot & humid if you don’t have the fan and/or ac on at all times. The shower pressure for hot is very weak but it’s get hot. The bathroom didn’t have a bright light on top of the mirror so it’s hard to take pictures in there. There was also a raw sewage smell coming from the toilet on my last two days that was very strong. The shower floor didn’t look that clean/new to me so, I wore flip flops when showering. The private pool only has one temperature which is cold and the patio chairs were dirty. The Wi-Fi is very slow on iPhones but good for the most part when using tv to watch Netflix, YouTube etc. It was hard sometimes to ask questions/information due to majority of the hotel speaks only Spanish & the one person that does speak English he would mostly redirect me to the sister company Copal hotel for further assistance. My stay was good for the most part.

2022 年 5 月入住 3 晚

10/10 超赞

JOSE LUIS，Naucalpan De Juarez

与配偶出行

2022 年 4 月 9 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Excelente servicio , felicidades

2022 年 4 月入住 3 晚

10/10 超赞

真实旅客

团体旅客

2022 年 4 月 5 日

满意：客房舒适度，清洁度

Amazing hotel, excellent friendly staff

I stayed here for 3 nights and from start to finish had a lovely stay. The staff were very friendly and helpful, (especially Ismael and Andres). The room was clean, there was an issue with the toilet but they fixed it immediately. We also got use of the hotel opposite (Copal) which had a lovely pool area and excellent restaurant which served a great breakfast, lunch and dinner. The location is in a good spot in the town, having a rental car is useful in Tulum in general. Overall I can’t fault anything about this hotel and would love to return. Massive thank you to the staff for making our stay so amazing

2022 年 3 月入住 5 晚

2/10 糟糕

ROSE

2022 年 3 月 14 日

不满意：清洁度、服务设施、住宿条件和设施

DO NOT GO TO THIS HOTEL This was the absolute worst hotel I have ever stayed at!! I travel lots. The room I had was an adjoining and the door was paper thin. I asked hospitality TWICE to mention it to their guests AFTER I banged in the door because of their excess noise. Once at 2am. Woke me up!! My room wasn’t cleaned for a few days. I asked hospitality about this and again nothing. Four times I reached out and each time I got an automated msg telling me their operating hours. Never once did they address any of the issues. Then I went to the front desk. They had me leave my keys so the room could be cleaned. I went out. Came back. Again no cleaning. I had no clean towels left and no toilet paper. Terrible. They didn’t even offer a cup of coffee. I know it was a boutique hotel but come on!!! I was totally ignored. Then went to Expedia with it and they were also ignored. DO NOT EVER BOOK A HOTEL THAT SAYS NON REFUNDABLE!!! How can you give poor service AND not refund honest ppl?? I left three days early and never got a red cent. I’m out $330!! Expedia gave me a $100 coupon (with lots of restrictions) This my friends is greed in the best form. Shame on Expedia for dealing with such a poor hotel. PLEASE BE WARE!!!!

2022 年 2 月入住 6 晚

8/10 还可以

Karin

2022 年 3 月 12 日

满意：清洁度

Modernes Hotel nähe Tulum

Modernes Hotel in der nähe von Tulum in dem neu gebauten Hotel District, zum Tulum Centro 10 min mit Taxi. Das Hotel ist gut eingerichtet, sauber, das Personal sehr freundlich. Leider fehlt die persönliche Note. Einige Armaturen & Geräte sind jetzt schon defekt oder schlecht gebaut ( Steckdosen kommen aus der Wand, Wasserhahn und Co). Parkplätze sind überall im das Hotel kostenlos. Wie alle Hotels wird auch auch hier mit Sicherheitsdienst bewacht. 24 H Rezeption. Beim nächsten Tulum Besuch würden wir ein anderes Hotel wählen. Hier sollen eigentlich nur die besser Esser Kunden & Instagramer People einchecken..

2022 年 3 月入住 1 晚

10/10 超赞

Cathryn

与配偶出行, 团体旅客

2022 年 3 月 8 日

满意：服务设施，清洁度

Had an amazing stay at Watal. Wasn’t sure what to expect at first, but we ended up loving it.

2022 年 2 月入住 6 晚

2/10 糟糕

Hakan

2022 年 3 月 3 日

2022 年 2 月入住 9 晚

10/10 超赞

Mallory

2022 年 2 月 24 日

满意：客房舒适度，清洁度

2022 年 2 月入住 2 晚

10/10 超赞

Nathanael

2022 年 2 月 14 日

满意：客房舒适度，清洁度

2022 年 2 月入住 2 晚

6/10 一般

Stephanie

与配偶出行

2022 年 2 月 11 日

满意：住宿条件和设施，清洁度

The property is close to an unsafe area. This should be mentioned online that a taxi is recommended from the bus terminal. Check in was late. The bikes provided for an overpriced cost were death traps- my brakes didn’t work. I asked for refund, which they couldn’t help with. Construction noise until midnight

2022 年 2 月入住 2 晚

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瓦塔尔图伦酒店

Watal Tulum Hotel

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关于瓦塔尔图伦酒店的点评

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