克巴班图伦有游泳池吗？

是的，此住宿设有2 个室外游泳池。

克巴班图伦允许宠物入住吗？

不可以，该住宿不允许宠物入内。

克巴班图伦的停车费是多少？

该住宿免费提供自助停车。

何时可在克巴班图伦办理入住？

开始办理入住：15:00；停止办理入住：19:00。在限定时间内可安排延迟入住。

克巴班图伦的地址在哪里？

此SPA酒店坐落在拉维莱塔，距离Holistika艺术漫步、图卢姆医院和两水公园不到 3 公里。而且，亨纳布生活中心和美洲虎公园距离酒店不到 5 公里。

克巴班图伦 - Expedia 亿客行

Q: 克巴班图伦有游泳池吗？

是的，此住宿设有2 个室外游泳池。

Q: 克巴班图伦允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 克巴班图伦的停车费是多少？

该住宿免费提供自助停车。

10/10 超赞

Karla

与配偶出行

2025 年 9 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

“Nos encantó el hotel, tiene muchísimas amenidades, diseño súper cool y el ambiente está en total mood Tulum. Perfecto si buscas algo más vibrante y con onda. Eso sí, no lo recomendaría si tu plan es solo descansar en silencio, porque la vibra es más social y activa que relajante.” Ideal para pasar en pareja y con amigos! Súper recomendado!

2025 年 9 月入住 1 晚

10/10 超赞

Dinorah

与配偶出行

2025 年 8 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Todo estuvo increíble!!!

2025 年 8 月入住 2 晚

2/10 糟糕

Eduardo

2025 年 8 月 6 日

不满意：清洁度、员工和服务、住宿条件和设施

we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.

2025 年 8 月入住 2 晚

10/10 超赞

Michael

2025 年 5 月 3 日

满意：清洁度、员工和服务、住宿条件和设施

Me gustó todo, el servicio y la atención al cliente es 10 / 10 desde la recepción hasta el roof. Me gustó que el mismo personal trata de llevar el nombre del Hotel en alto y lo que más me gustó la leyenda y todo lo que te atrapa en el hotel, recomendado 10000/10000, yo regreso sin preguntar.

2025 年 4 月入住 1 晚

8/10 还可以

Monia

团体旅客

2025 年 4 月 15 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Xkeban avril full spirituel hotel

La musique sur le toit jusqu’à 11h le week end on savait pas Les murs ont des oreilles

2025 年 4 月入住 2 晚

8/10 还可以

Junissa

2025 年 2 月 14 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Lovely

The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel

2025 年 2 月入住 3 晚

10/10 超赞

Juan

团体旅客

2025 年 1 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great people

2025 年 1 月入住 4 晚

10/10 超赞

真实旅客

团体旅客

2025 年 1 月 15 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Must go!

So amazing, the staff were so friendly and very welcoming since the moment we arrived. The room was very clean and I loved all every aspect of the space was decorated and Tulum inspired. Will come back to this resort again for the value and comfortability. Bed was comfortable, shower was hot and a cute cafe very close by for food. Overall very niche hotel from the all inclusive resort vibe it’s different but awesome!

2024 年 12 月入住 3 晚

10/10 超赞

Joran

2025 年 1 月 10 日

满意：清洁度、员工和服务、服务设施

Nice vibes, great people. Really liked the room!

2025 年 1 月入住 6 晚

10/10 超赞

Nikita

2025 年 1 月 9 日

满意：清洁度

2025 年 1 月入住 4 晚

10/10 超赞

Luis

2025 年 1 月 6 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

en la selva, pero tambien de la ciudad, excelente

desde la recepcion, fue muy calida, agil y me ofrecieron una bebida de cortesia. ayuda con el equipaje y amabilidad en especial de Exequiel

2024 年 12 月入住 2 晚

10/10 超赞

Silvia

2025 年 1 月 5 日

满意：清洁度、员工和服务、住宿条件和设施

La chica que atiende el roof y la cafetería es lo máximo

2025 年 1 月入住 2 晚

8/10 还可以

Xavier

2025 年 1 月 4 日

满意：住宿条件和设施

不满意：员工和服务

Fix the roads

2024 年 12 月入住 4 晚

10/10 超赞

Merilyn

与配偶出行, 团体旅客

2024 年 12 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!

2024 年 11 月入住 4 晚

10/10 超赞

Sherlian

2024 年 8 月 22 日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 8 月入住 1 晚

6/10 一般

Hugo

2024 年 7 月 22 日

2024 年 7 月入住 1 晚

10/10 超赞

ANALY

2024 年 6 月 10 日

满意：住宿条件和设施，员工和服务

2024 年 6 月入住 1 晚

10/10 超赞

VERONICA

2024 年 5 月 30 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

EXCELENTE TODO

2024 年 4 月入住 1 晚

4/10 很差

Tiffany

与配偶出行

2024 年 3 月 8 日

满意：清洁度、员工和服务、住宿条件和设施

不满意：服务设施

Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.

2024 年 3 月入住 1 晚

4/10 很差

Mario，Salem

与家人出行

2024 年 1 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I want to be honest and fair. The hotel and the staff are amazing we were greeted very nice and everyone had great vibes. if you want party or just chill with cool people this is the spot. There was one big issue that unfortunately will keep us from going back. The last night we stay around 1 am someone tryed to get into our room. After I told him this wasn't his room he became angre and started even harder to get in. I call receptions but after midnight there is no one you can call. We waited 10 mins after not hearing anything then decided to go look for security. After talking to security we found out that the guy trying to get in our room was a friend of the manager who was allowed by security to enter into the hotel. Dont know what the intention of this person was but being in a country that is not yours you dont know peoples intention. Scary things run in your head, is he going to rob us or try to hurt us or kill us. And finding out that it's a friend of management made it even more scary, is this a set up? Please be very cautious never open a door to someone you dont know especially in the middle of the night.

2024 年 1 月入住 3 晚

6/10 一般

Araceli

与配偶出行

2024 年 1 月 21 日

满意：清洁度、员工和服务、服务设施

No tiene secador de pelo, no tiene televisión, me dijeron que eso requiere de más dinero, nunca me había pasado esto , hasta en el hotel más sencillo tiene televisión, aparte no tiene buen internet o sea que ni mi teléfono podía usar No me gustó

2024 年 1 月入住 4 晚

10/10 超赞

Luis Alberto

2024 年 1 月 14 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 1 月入住 2 晚

4/10 很差

lidia

2023 年 12 月 16 日

满意：住宿条件和设施，清洁度

不满意：客房舒适度，员工和服务

To loud on weekends could not sleep

2023 年 11 月入住 2 晚

10/10 超赞

Jenae Armani

与配偶出行

2023 年 12 月 5 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on.

8/10 还可以

Addy

2023 年 10 月 25 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 10 月入住 1 晚

克巴班图伦

Xkeban Tulum

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