2/10 糟糕
Sara
商务旅客
2025 年 8 月 22 日
不满意：服务设施
I booked this hotel for 4 days because I had work in Tyler. When I walked in the lobby to check in, it was 80 degrees and they had a couple fans going. I asked if the air worked in the rooms because it was 100+ out. They did. I felt terrible for the staff though. They stated it’s always like that.
My first 2 days I would have to have my key card redone because it wouldn’t work. After working 12 hours and being in that heat going to the 4th floor then back down because I couldn’t get in my room was not pleasant.
The pool was closed. They had no extra towels and didn’t even have a spoon.
It’s an older hotel and has not been taken care of. The rooms are run down, toilet never quit running for the 4 days I was there.
The topper was the cockroach in my room.
NEVER AGAIN! I recommend you pay a little more and stay some place else because this place is gross.
Sara
2025 年 8 月入住 3 晚