“Nice secluded location for winding down. It has Wi-Fi coverage despite the hotels description, just don’t expect fibre speed. Keep the place clean and the bugs won’t bother you too much. Too bad they don’t offer free onsen access at the main hotel nowadays. ”
“Excellent chalet. We didn't want to leave. We particularly love the kitchen and laundry facilities. The owners are kind to help make a restaurant reservation for us ahead of time.”
“Pros:
• The villa is very clean and spacious. The view from the windows is beautiful — you can even see the snowy mountains.
• The staff is kind and helpful.
Cons:
• A smartphone is provided for communication with the staff, but we didn’t receive a response when we sent a question at night.
• The latest check-in time is 10:00 PM, which is not very traveler-friendly. That said, the staff did agree to wait for us when we called to ask about checking in at 10:30 PM.”
“This property was the ice cream to our trip- the property was beautifully built, maintained and allows for the best possible mountain view from the base. The service was beyond attentive and the room was like out of a magazine. If you’ve got the money- splurge and do it! Watching the first snow fall from the panoramic windows was one of the highlights of our trip! ”
"The hotel locates next to the JR Matsumoto station (3-4 minutes walking distance). It is convenient. I appreciate the public bath in the hotel which is clean and relaxing."
"Far exceeded our expectations: it is the price of a regular hotel, but you have the hospitality of an onsen ryokan:
1. It has an outdoor onsen at the top floor. There’re people sharing with you, but it’s big enough for you to relax. It has sauna by the way.
2. After onsen, the free ice bars, the comics will definitely entertain you. The same location offers free yakult drink in the morning.
3. After 9pm, there is free ramen. Yes, free. And the taste is good!
4. Room is like new and clean. Service is good. I need extra blankets and pillows and they come in no time.
Parking is like 1100 yen per night nearby."
"like this grand mercure very much.
super spacious and new . kids facilities are awesome.
and tatami is comfort.
satisfying with alll, very recommended for family trip."