Weird place. We figured that since we booked one of the renovated rooms, we'd avoid the negative experiences other reviewers had. Not the case, unfortunately. There were no towels, no extra toilet paper and no blanket for our child. Eventually we managed to get one towel from the receptionist. She was friendly and this situation was clearly beyond her control. Feel bad for her.
About half of the light switches in the room don't do anything, despite it being a renovated room. The thermostat was also just there for show. The buttons and dial don't work. The heat was on all night, so we had to leave the windows open.