Cold shower water, loud refrigerator, elevator buttons need to be pressed multiple times to work, no luggage carts. Had to book two back to back rooms because unable to extend existing reservation earlier--but could make a reservation for the identical room for the day earlier. That meant we had to check out and back in for the same room, at which point all the keys stopped working, and we had to wait in another line to fix them. Housekeeping is amazing... The rest... Not so much. Only staying because close to Hofstra, otherwise not worth 1/4 the absurd $400/night rate.