“Before arriving, we were told that due to some system error, some of our group’s bookings were moved from El Jardin de Su Merced to Hotel de Su Merced. That was fine by me. Having stayed at this lovely hotel numerous times over the last 20 years, choosing it for our traveling groups, I have always enjoyed my stay in various rooms very much.
Unfortunately, my loyalty over decades was this time “rewarded” with placement in room 23. This turned out to be a small, dark and stale room with no……