Terrible experience at this hotel, i had booked a room with a river view, upon my arrival I was allocated a cube room, with no window and a partitioned balcony. I queried this and noticed that they gave my room to their frequent guest and I had to suffer as am not a regular at the property. I was later given a room which had a small window still not the room I had booked and paid for. Just when i though I had all the terrible experience the dinner was even worse i could not swallow their wings under cooked and covered with BBQ source which was very brown.
Allan Gray
2024 年 8 月入住 2 晚
8/10 还可以
Eliane Corina
与家人出行
2023 年 12 月 6 日
满意:员工和服务、住宿条件和设施、客房舒适度
Schönes Hotel
Schönes Hotel, ideal gelegen, freundliches Personal.
Restaurant, Pool, grosse Zimmer.
Eliane Corina
2023 年 11 月入住 1 晚
10/10 超赞
Ignatius
与配偶出行
2022 年 12 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is conveniently located next to the main road with safe parking. Our room overlooked the river featuring amazing sunset views. The food at the restaurant was excellent.
Ignatius
8/10 还可以
Michael
2022 年 10 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kommen wieder
Schöne angenehme Zimmer wie üblich bei Protea Hotels. Bietet das was man braucht, nicht weniger aber auch nicht mehr.
Michael
2022 年 9 月入住 1 晚
8/10 还可以
Johann
2022 年 8 月 19 日
Johann
2022 年 8 月入住 1 晚
8/10 还可以
真实旅客
商务旅客
2022 年 3 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good service
No complaints. The hotel director gave me two rides as a service of the hotel. Very nice
真实旅客
2022 年 2 月入住 4 晚
10/10 超赞
dominique
2022 年 1 月 9 日
dominique
2022 年 1 月入住 1 晚
10/10 超赞
Bennie
与家人出行
2021 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Really friendly staff, room with a great view and very clean.
Bennie
2021 年 12 月入住 1 晚
8/10 还可以
Luyanda
商务旅客
2021 年 12 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay. Too short
Very nice stay. Pity it was only one night
Luyanda
2021 年 11 月入住 1 晚
6/10 一般
Johann
商务旅客
2021 年 10 月 8 日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Johann
2021 年 10 月入住 2 晚
10/10 超赞
Albie
商务旅客
2021 年 8 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great
Beautiful hotel with great friendly service
Albie
2021 年 8 月入住 1 晚
4/10 很差
Puleng
与家人出行
2021 年 5 月 10 日
不满意:住宿条件和设施,清洁度
Bad service
Not so good. Very impersonal check-in...limited information provided and had to make calls from the room to request for basics like WiFi password.
Allocated a room I had not requested, called to request the booked room, an alternative key brought to the room with little communication on room location, etc....service very unfriendly.
The room had spider webs, the bathtub plug didn't close and we couldn't take a proper bath. No extra blankets...and its winter now, with the aircon not working to warm up the room.
No social distancing at breakfast...tables set up to full capacity!
What a sad way to spend a birthday & Mother's day weekend!!
Puleng
2021 年 5 月入住 1 晚
8/10 还可以
Gillian
2021 年 5 月 1 日
满意:清洁度、住宿条件和设施、客房舒适度
African Time
The room was clean and adequate with a coffee/tea maker and small fridge. Bed was comfy. The bathroom was clean and offered small size toiletries. The restaurant offered good food but the service was very slow. The saving grace in having to wait so long for our dinner was the pleasant indoor/outdoor dining area. Breakfast was also of a good quality but again the service time was unacceptable. Overall a good stay and we would probably return.
Gillian
2021 年 4 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2021 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2020 年 12 月入住 1 晚
10/10 超赞
真实旅客
商务旅客
2020 年 9 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2020 年 9 月入住 1 晚
10/10 超赞
Sifiso
与家人出行
2020 年 9 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Sifiso
2020 年 9 月入住 1 晚
8/10 还可以
Didier
2020 年 2 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel bien situé
Chambre confortable et avec une jolie vue sur l'Orange river, mais climatisation bruyante et piscine ridiculeusement petite. Prix élevé. Personnel attentionné
Didier
2020 年 2 月入住 2 晚
10/10 超赞
Edwin
2019 年 11 月 8 日
Edwin
2019 年 11 月入住 1 晚
8/10 还可以
Nabeel
2019 年 2 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overnight stay
Overnight stay.. hotel well located near the river.. beautiful views of sunrise . Rooms are in good condition,comfortable and clean. Service was good and efficient.overall good stay
Nabeel
2019 年 1 月入住 1 晚
8/10 还可以
真实旅客
2018 年 11 月 17 日
满意:清洁度、员工和服务、客房舒适度
Good Accomodation
真实旅客
2018 年 11 月入住 3 晚
6/10 一般
Audrey
2018 年 4 月 30 日
满意:客房舒适度,住宿条件和设施
Shower clogged
good bed, but water in the shower not flowing, so it was more like a bath than a shower. Cook at breakfast not very motivated. Had to be pulled twice from the kitchen to get her to do omelettes. Friendly waitress at breakfast. Good location.
Audrey
10/10 超赞
Alberto
2018 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alberto
6/10 一般
Kenton
2017 年 12 月 27 日
满意:员工和服务,清洁度
Room was tired. Fridge was broken, although they changed it felt as though they did so under duress.
Ate in restaurant, service was slow and food quality not very good.