4/10 很差
Ebony
团体旅客
2025 年 7 月 16 日
不满意：住宿条件和设施，服务设施
I came to this property because I was attending a Beyoncé concert. I give this property two stars because upon arrival they were playing Beyoncé‘s album in the lobby. However, I believe two stars is too high for the experience that I’ve encountered. The lobby area was clean no complaints there. When getting into our room, I noticed that there was a bathtub that wasn’t sanitized nor cleaned. It looked as if a group of people took a bath and left a ring around the tub that was never cleaned. We brought it to the front desk, attention, and the front desk clerk offered us to stay in another room, however told us that we would have to return to our original room the next day as they were booked for the Fourth of July, which was the next day. We get into the new room which is worse. The tub has paint chipping from it and foundation all over the walls. We returned to the original room and the clerk was nice enough to clean our tub as there was no house available. The clerk stated that the tub was in fact dirty and had not been cleaned. The walls are THIN! We had to call security on the group beside us because they decided to stay up till 3AM laughing, being loud and slamming the door. This property will not be recommended. Staff was kind though!
Ebony
2025 年 7 月入住 2 晚
