6/10 一般
Maria Jose
与家人出行
2025 年 1 月 5 日
满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Nice natural setting but improvements needed
We stayed at Spirit of the Lodge and liked its beautiful location. Surrounded by nature and right by the river. The staff were friendly and happy to help, which we appreciated throughout our stay.
That said, there were a few aspects that fell short of expectations, especially given the premium price. Fishing was a key reason we chose this lodge, as we were told before booking that the river was great for it. However, the rainy season made fishing almost impossible, and this wasn’t communicated to us beforehand. We spent several hours trying, including an early morning effort from 5 a.m. to 11 a.m., but without success. While we understand that weather can be unpredictable, more accurate information about the conditions would have helped set realistic expectations.
We didn’t have hot water in our room when we arrived. While another room was offered just for showering before guests arrived, we opted not to use it, as moving in the cold and knowing other guests would be arriving made it feel inconvenient. Additionally, the bathroom window lacked proper covering, leading to an uncomfortable incident.
Finally, noise was a challenge. The wooden construction allows sound to travel easily, so we could hear other guests walking, talking, and showering, which disrupted the relaxing environment we had hoped for.
While Spirit of the Lodge has a lot of potential, these issues detracted from our experience.
Maria Jose
2024 年 12 月入住 2 晚