“The option to ski in and out of this location was perfect. The residence was quiet. Staff was frindly and helpful. The lobby could use an upgrade of its furniture. It was strange not to have a sink in the toilet area in the apartment, this seems like a strange design to me. The kitchen had all sorts of pots, plates, and everything needed for cooking.
Bring soap, condiments, toilet paper, tea and coffee as these are not supplied.
We had a minor issue with the fuse in our apartment but the……
“We arrived at 730am and requested if we can check in earlier. We were told a code will be sent to my email by 4pm but it never came. So we went back to the front desk and informed them. A very rude receptionist told my husband, it’s sent by their system and just wait. We have waited for almost 8hrs already and this is totally unacceptable. To our disgust, we left and I reported to Expedia right away. Now the hotel is claiming code was sent. Again we never received it! We are demanding a refund.”
“We had a wonderful stay. The staff was great and helpful. Everything was clean, really good restaurant and they had skiing logistics well handled. it was easy to get myself and equipment from the hotel to the lifts”
“Surprenant! Manoir au centre du parc d'une résidence senior!
Accueil au niveau de le résidence, l'appartement superbe, propreté impeccable, je recommande vraiment.”
“Appartement propre et fonctionnel proche du domaine skiable, qui laisse profiter du travail des pistes avec les bruits des engins de damage tard le soir et très tôt le matin ”
“La résidence n'équivaut pas à un 4 étoiles. Les parties communes sont assez vétustes. L'appartement que nous avions, prévu pour 6 personnes est "confortable" pour deux ou trois personnes seulement. Les équipements et le mobilier sont vieillots. L'armement hôtelier n'est absolument pas conçu pour 6 personnes. Il n'y a d'ailleurs que 5 chaises dans l'appartement ! Le personnel a l'accueil est charmant et très sympathique. Mais la réception n'est pas ouverte continuellement, seulement quelques……
“Very nice residence in local mountain style, very professional and kind staff.
Missing at least basic breakfast and other similar hotel services such as minibar or few snacks even for purchase.
Very complicated local logistics as hotel free shuttle works from 8am to 20pm and no local taxi services available in the zone (note that nothing is walking proximity, therefore consider using the car for movements), but at reception you may find support also for “after dinner” pick up for an additional……
“Booked 2 rooms for 8 adults and worked out perfectly! Well equipped! Starter kits for kitchen and bathroom. Clean linen and towels. Front desk was super helpful! Close to ski lift and pubs for a little party! ”
“Acceuil parfait , appartement au top et aux pieds des pistes, dommage le jacuzzi était en maintenance la semaine de notre présence, surtout que cela avait déterminé notre choix de résidence,d où l étoile en moins .”