The stay itself was pleasant, but what happened afterward was deeply frustrating. During my time there, I neither used nor even saw a garment steamer in the room. Yet, after I checked out, the hotel charged me $110, claiming I had taken it—without reaching out to me for any clarification before that. I’ve never encountered anything like this before. Had I known this could happen, I would’ve taken a video of the room as proof. It’s extremely upsetting that the hotel would charge guests for something they didn’t do, without any proper investigation!!!!