I cannot say enough about the concierge, Monica, who made our anniversary visit wonderful. From amazing restaurant recommendations, to chocolate covered strawberries in our room to calling ahead to the restuarant to alert them to our special day. She did it all with patience, grace and professionalism. We will definitely visit again and that's in large part due to her and the amazing staff. Well done!
Deborah
2025 年 5 月入住 4 晚
10/10
Great hotel in the heart of downtown Vancouver. Will be back.
Victoria
2025 年 5 月入住 3 晚
10/10
Bel hôtel. Propre, service A1
Stephanie
2025 年 5 月入住 1 晚
10/10
Location and top notch service!
Nathan
2025 年 5 月入住 2 晚
8/10
The washroom was clean in our room. Not happy!
Klara
2025 年 5 月入住 1 晚
10/10
The best hotel
Karen
2025 年 5 月入住 1 晚
10/10
Everything was wonderful about this hotel! We walked all around the waterfront, staff were amazing and we ate a few times at the restaurant on-site and everything was delicious. We even walked to the eating area nearby that had several eating spots and we felt safe and there were an abundant of eating options.
sherri
2025 年 5 月入住 2 晚
10/10
Great hotel with breathtaking view
Eleonora
2025 年 5 月入住 2 晚
10/10
It was amazing hotel and services
Seyed Pezhman
2025 年 5 月入住 2 晚
10/10
Location
John
2025 年 5 月入住 1 晚
10/10
Everything was beyond perfect and with exceptional customer service. The only thing that can be enhanced is asking for the surrounding side walk to be redone to avoid the unevenness and the bumps and humps as we pulled our suitcases.
Niki
2025 年 5 月入住 1 晚
10/10
Very helpful and friendly. Happy to accommodate.
Patricia
2025 年 5 月入住 3 晚
10/10
Customer service was the best!
Ashley
2025 年 5 月入住 1 晚
10/10
We were offered an upgrade for 160.00 where a morning breakfast buffet, and afternoon canapés, were offered on the Gold Floors. All drinks included , except alcohol. This really made our stay A+ amazing, and well worth the upgrade.
Gwendolyn
2025 年 5 月入住 1 晚
10/10
Close to cruise port
Leroy Edwin Kaiser
2025 年 5 月入住 2 晚
2/10
Was not able to get to hotel due to problems with flight, I was not able to get in touch with Expedia to cancel
Arthur
2025 年 5 月入住 1 晚
10/10
Beautiful hotel, outdoor pool, room with a view, great service, great location
Julia
2025 年 5 月入住 3 晚
8/10
Overall this is a wonderful hotel. It is clean, well kept, and the location is great. It is truly pet friendly - bringing my dog resulted in no inconveniences.
Considering the price, reputation and some cons, I wouldn’t rate it 5/5.
The cons: Sound carries - we could hear the neighbours in the halls and rooms, especially the loud plumbing of the showers. The neighbours had a heated/loud argument and it was very uncomfortable. The wifi situation is overly complicated. The fridge is exclusively a mini bar - if you move things you are charged by a sensor. There is no space to store perishables. As an Expedia gold member there were no perks given or offered.
Sydney
2025 年 5 月入住 2 晚
10/10
Very friendly. It also has steam room in the women's change room.