“The hotel location is excellent with good equipment. However, the front desk was terrible. They could not provide the information we need. For example, I asked for the location of daily market and fea market, however, they did not know it. Moreover, I had sent many emails for the parking information before my trip. However, no email have been replied. Finally, it is found that there is the discount for parking, we have parked in other parking area with higher cost.”
“Séjour de quelques nuits. La résidence est calme. La piscine est sympa. Les lits étaient assez confortables. Il faudrait prévoir un rafraîchissement des logements. Pas de machine à laver mais une laverie à disposition.”
“Decent, clean, older apartment building. Hard to find as not along the road but you have to walk a couple of minutes along a narrow driveway to find it. Friendly, helpful staff, Harry in particular.”
“Très bon accueil lors du Check in.
Appartement spacieux et calme.
Proche métro, tram, gare SNCF Arenc.
Le petit déjeuner est moyen pour le prix, manque des oeufs et des fruits.
Mais le gros point négatif est le blocage d une caution, une somme importante tout de même pour 1 nuit c est abusé.”
“le numéro de téléphone donné par Hotels.com ne correspond pas aux Académies aixoises, j'ai du faire une recherche sur le net pour trouver! (sachant qu'il est indiqué d'appeler au moins 24h avant!
La chambre est correcte, la salle de bain très propre et accueillante. la cuisine est fonctionnelle.
ça commence à vieillir, notamment au niveau du sol.
accueil très sympathique, agréable.
j'y suis restée qu'une nuit .
”
“No air-condition ! no one to serve when check in, the city tax charge you 10 Euro only for a room night. located in a wasteland. There is no lights outside in the night time, kind of terrible. Very hot in the summer season, couldn't sleep! when you open the window the flying insects could fly in your room. BAD!”
“it was really bad as there was no instruction for the late check in guests. for instance, they did not provide the password for the locker for the room key. they only provided a number to call but not every traveller has the sim card to call!they could do a lot better if they were considerate to stand at the viewpoint of the guests. and it is very difficult to reach on foot. and they do not provide hairdryer”
“The hotel is awesome! Enveriment is lovely,Room is clean,there's small kitchen that we can cook.Location is good that we can drive to anywhere.The staffs are kind and friendly.Definitely will come stay here if we will visit Marseille in the future!”
Good vibe - newly furnished and well designed room
"Everything newly decorated and well designed. So happy I could open the window wide in my room. Liked the heated towel rack in bathroom. Friendly staff at reception. Actually I’d have liked something in the lobby area like book exchange/ coffee making facility/coffee & snacks machine or even free coffee available to make it a communal place to chill out in.
"