We enjoyed our two day stay at the hotel. However, the bottom of one of the beds was broken. The AC was extremely cold and blew directly at our faces when we slept. Also, the shower didn't have a curtain to keep the water inside. Overall, eh.
Weijun
4/10 很差
King Yin
与家人及幼儿出行
2023 年 7 月 22 日
满意:住宿条件和设施
不满意:员工和服务
The room condition is fair, the rubbish bin was not cleaned when we checked in.
King Yin
2023 年 7 月入住 1 晚
4/10 很差
Carol
与配偶出行
2023 年 4 月 13 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
The AC is pre-set. No matter how you adjust, it automatically goes back to the hotel default heat mode. The room temperature rises up to 28 degree celsius at night. We can’t sleep and finally open the window to cool down the room…..
The receptionists are not friendly, but other staff in the restaurant and housekeepers are good.
Not recommend this hotel to others. It’s not worth it.
The property is good. We had a room with the view of the canal which was great. The way from reception to the building where the room is located stinks. The front desk/ reception staff is extremely rude and unfriendly. We happened to check out a little later than the scheduled check-out time since we got stuck at the water bus station in Venice which was our fault( the water bus can get extremely busy and crowded in spring and summer. We waited almost 2 hours just to catch the water bus to get back to our hotel stop ) But, there was no attempt made by the staff to reach us or let us know that they would send cleaners to our room while we were away. Our bags were packed and all they had to do was to let us know that they would move the bags to storage safely while they can clean the room but we were not asked or Informed and upon our return to the hotel, the receptionist was extremely rude in her behavior. Our room was open with cleaners turning over the room. Our luggage was inside with all our valuables ( camera and cash) All our food was thrown in trash and some of the cash money went missing from the bag. They would not help us move our bags out of the room either. A little hospitality would be nice!
Abhishek
2025 年 5 月入住 1 晚
4/10 很差
Roger
与配偶出行
2025 年 5 月 5 日
不满意:清洁度、服务设施、住宿条件和设施
A functional, pleasant business hotel … but a small shower that flooded immediately, giving the bathroom a moody smell; had to cross a dank alley (and once enjoy the spectacle of someone peeing there) to reach our building/room; unnecessarily closes the terrace overlooking Grand Canal at 10; very noisy one night as they moved laundry trolleys around in the alley, in Venice, but far from most things. In the end, better than nothing.