I was asking a taxi from the hotel to airport. They offered me to take the hotel transfer which cost me 10Usd. As everyone know, the stardard rate for a taxi from airport to town cost only 7usd, so i ask if they can help me to book a taxi. The reception staff ask me to look for a taxi number MySELF and they help me call. WHAT!? Is it possible a five star hotel not having a taxi company number ? Tell your boss it's not the correct way to do business which make your guest feel uncomfortable !
More funny thing, i told them i will just took the tuktuk around corner to the airport, and they suddenly offer me a discount and charge me only 8 usd! WHAT!? i have to bargain the price for a airport transfer even at a hotel. So funny experience .
真实旅客
2018 年 9 月入住 2 晚
8/10 还可以
真实旅客
2016年12月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and clean
Every thing is nice and clean, and also great services. The only downside is just that the lower floors can hear noises from the street.
The shower temperature is too low. The rest of the facilities, services, and location are good.
Atsushi
2025 年 1 月入住 3 晚
10/10 超赞
dennis
与配偶出行
2024年12月18日
满意:清洁度、员工和服务、服务设施
Excellent hotel and staff
dennis
2024 年 12 月入住 2 晚
10/10 超赞
Timothy
2024年12月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel with pleasant staff. Good location.
Timothy
2024 年 12 月入住 4 晚
8/10 还可以
James
2024年11月21日
满意:清洁度、住宿条件和设施、客房舒适度
Good stay
Great service, nice room. The hotel was in a great location. The shower was not good, with questionable hot water and low water pressure.
James
2024 年 11 月入住 2 晚
10/10 超赞
Guy
与配偶出行
2024年11月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderfully kitted out, superb staff and breakfast.
Guy
2024 年 11 月入住 2 晚
10/10 超赞
Lee,Matthews
与家人出行
2024年11月11日
满意:清洁度、员工和服务、住宿条件和设施
True 5 star plus experience. One of the nicer Hotels we’ve stayed at.
Lee
2024 年 11 月入住 1 晚
10/10 超赞
GYUDONG
2024年11月7日
满意:清洁度、员工和服务、住宿条件和设施
GYUDONG
2024 年 11 月入住 2 晚
10/10 超赞
Nicolas
2024年10月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service
Great room and excellent service.
The breakfast was truly exceptional.
Nicolas
2024 年 10 月入住 1 晚
8/10 还可以
Thomas
与配偶出行
2024年09月30日
满意:清洁度、员工和服务、住宿条件和设施
Die Zimmer sind recht einfach ausgestattet aber ok. Das Personal ist ausgesprochen nett. Das Frühstücksbuffet ist wirklich sehr gut. Ich denke für Laos ist das ein insgesamt recht hoher Standard
Thomas
2024 年 9 月入住 2 晚
8/10 还可以
Young Il
2024年09月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
위치 굿
위치 하나로 모든 것을 커버 할 수 있는 그런 호텔입니다 전체적으로 고풍스럽고 직원들도 친절합니다 하지만 반면에 가격대비 그렇게 훌륭 하다고는 생각하지 않습니다. 딱 가격 정도라고 생각하면 될 것 같습니다.
The hospitality of the staff is unparalleled. Staff waved goodbye as we left. Accommodating to the utmost.
The chef in their kitchen is well trained and passionate.
The area is central but peaceful, right across from a wat. There is every opportunity to enjoy the California king sized bed.
The river is a stone's throw as well as cafes, bars and entertainment.
We highly recommend.
Derek
2024 年 8 月入住 3 晚
10/10 超赞
Marita,Orinda
与配偶出行
2024年09月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a lovely boutique hotel in the heart of Vientiane. Close to nice restaurants, shops, and the river and night market. All very walkable. The breakfast is excellent, offering a wide variety of western and Asian options as well as a menu to order from. The hotel is spotless and the staff are amazing -- they work to accommodate any requests you have. We left on a very early flight and the took up to the airport in their beautiful van and had a bag with both breakfast and lunch prepared for our trip. I highly recommend this property.