Excellent hotel based on great customer service, clean facilities, and great food at onsite restaurant!
Karen
2025 年 5 月入住 1 晚
10/10 超赞
Janice
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the view and location! We will definitely come back!
Janice
2025 年 5 月入住 1 晚
8/10 还可以
Steven,Leola
团体旅客
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was amazing ! Especially , food staff. The room smelled slightly but it wasn't that bad of a smell. It was a bit peculiar though. The beds were comfortable , shower was a terrific walk in with glass sliding door. The balcony was a enjoyable feature as well.
Steven
2025 年 5 月入住 2 晚
10/10 超赞
Randall
与家人出行
2025 年 5 月 19 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The front desk staff was stacking one handful of brochures and didnt acknowledged that we were waiting. And then told me to wait until she was finished? ButThe cleaning crew was great and helpful. The restaurant staff were fast and the food at breakfasts and one supper was very good. The hotel and grounds were beautiful. Started off bad but we would stay again when we are there next year.
Randall
2025 年 5 月入住 4 晚
10/10 超赞
Mary
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful ocean view room. I had two issues that were addressed immediately. My safe and tv remote. The room was clean bed was comfortable and you absolutely cannot beat the view! Front desk agent was kind and professional checking in and same one when I left. Would stay again.
Mary
2025 年 5 月入住 3 晚
6/10 一般
Shawanda
2025 年 5 月 16 日
满意:员工和服务、服务设施、住宿条件和设施
Room smelled wet or mildew rooom 1109
Shawanda
2025 年 5 月入住 2 晚
8/10 还可以
Shawanda
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Shawanda
2025 年 4 月入住 2 晚
4/10 很差
Mira
2025 年 5 月 13 日
不满意:员工和服务、服务设施、住宿条件和设施
I liked that I was allowed to check in before check in time. Otherwise:
The hotel has poor parking. It also has poor management. I needed to print important papers, however the computers keyboard did not work due to the cable being broken. Finally when we managed to make it work and I finally got to my papers I wasn’t able to print them due to the ink being empty in the printer. There was no new ink in the hotel. The next morning I was told that the new ink should arrive around 9am. When I asked at 9am there was another front desk worker and she said that there is no ink until her manager comes in around 11am and she has to install it.
By then was check out time for me and I had to be gone.
Also, when I came back from the beach, all entrances into the hotel from the backside were locked and the keys would not work either to open the door. There was another couple with me with child that had to walk all the way around passing another hotel in order to enter the front door of the hotel. It was raining and very inconvenient.
There also is only one coffee Maschine and no hot water for tea. There was No options. No breakfast either unless you paid for the restaurant. The front office staff could have been nicer too (with an acception of two). Other than that it was a ok stay. I will definitely not return.
Mira
2025 年 5 月入住 1 晚
10/10 超赞
Lisa
商务旅客
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was great, rooms were neat and perfect view of the beach, and enjoyed the restaurant more than once. Staff was helpful when my room key wouldn't work (2 times) and got me new ones. Overall great stay and location within VB.
Lisa
2025 年 5 月入住 3 晚
10/10 超赞
Renee
商务旅客
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a lovely hotel. We were in the 12th floor and had a great view. Front desk persons were very helpful. Ordered food at bar to take upstairs and bartender very nice and chatty. Room was clean and comfortable. Maybe need another plug close to bed. Would recommend and stay here again. I was there for a conference and the conference area was nice also.
Renee
2025 年 5 月入住 2 晚
8/10 还可以
joseph
与家人出行
2025 年 4 月 28 日
Nice view of the beach. The toilet was in need of repair.
joseph
2025 年 4 月入住 3 晚
10/10 超赞
Yessica
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
I like it , is a good hotel for kids and families :)
Yessica
2025 年 4 月入住 2 晚
8/10 还可以
Z
2025 年 4 月 27 日
Z
2025 年 4 月入住 1 晚
10/10 超赞
Angel
团体旅客
2025 年 4 月 24 日
满意:服务设施
Page at the bar was fantastic! She gave great service and made dinner fun
Angel
2025 年 4 月入住 1 晚
10/10 超赞
Lynette
与家人出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms were clean. Location was great.
Lynette
2025 年 4 月入住 4 晚
8/10 还可以
patricia,middletown
2025 年 4 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Staff there was great, but it was apparent they need more staff in the kitchen, particularly during breakfast
patricia
2025 年 4 月入住 4 晚
10/10 超赞
Delores
与配偶出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were super friendly and the room was very nice i ony wish ther was a screen on the balcony door, otherwise our stay was very pleasant
Delores
2025 年 4 月入住 2 晚
10/10 超赞
Darrell
与家人出行, 团体旅客
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Nice and clean
Darrell
2025 年 4 月入住 2 晚
6/10 一般
Brittany
与家人及幼儿出行
2025 年 4 月 19 日
不满意:清洁度
the bathroom was dirty, no towels in the pool after requested
Brittany
2025 年 4 月入住 2 晚
6/10 一般
Rosemary,Port Monmouth
2025 年 4 月 18 日
Rosemary
2025 年 4 月入住 4 晚
6/10 一般
Jillian,Upper Holland
与家人出行, 商务旅客
2025 年 4 月 18 日
满意:员工和服务、服务设施、住宿条件和设施
Pros - Check in was easy and the ladies were very nice.
Breakfast area was clean and nicely set up. Breakfast is free for children 11 and under. View of the beach and ocean was pretty.
Cons - the area is not that nice (but I'm not sure any area in VA beach is). Seen a lot of police presence. The room was dirty - I found myself cleaning it just so that we could get comfortable. The tv did not work because the satellite was out.
Jillian
2025 年 4 月入住 1 晚
8/10 还可以
Nicole
与家人及幼儿出行
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like that they were kid friendly and offered a kids eat free option. The staff when encounter were great. The food was good except the ancient grain option. The Hemingway Restaurant needs more staff the ones that do work there were all very nice. The cook is amazing! The pool area could use more chairs and more regular cleaning the water around the pool could cause a slip accident. I would recommend this hotel to family friends and co-workers with kids.
Nicole
2025 年 4 月入住 5 晚
10/10 超赞
Christian
团体旅客
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very lively and attentive. Plus they were very kind and hospitable.
Christian
2025 年 4 月入住 3 晚
10/10 超赞
Dedra
与配偶出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Loved this hotel. The staff was so friendly and kind. We will definitely stay there again. We had a beautiful ocean view and the boardwalk was great for walking. It was too cold for the beach but we enjoyed our stay at the hotel.