I'd first like to say that the staff was very warm and friendly! There is no question there! My review is more related to the property in comparison to others I have stayed in (shore properties specifically). The property is in need of updating. Our guestroom was not what you would call dirty, but without hooks for towels, a toilet that was not working well, an improperly fitting sliding door to the patio, and furniture that was very worn - I didn't feel comfortable. The folks staying in the adjacent room were rude and obnoxious. You were able to hear every door, drawer, and flush at 2:00 a.m. When we asked for anything, it was immediately accommodated so again 5 stars for the team - housekeeping too!