Unfortunately, the condition of the room was far below expectations.
The room was not clean, and I found bugs both in the room and in the shower area. The shower was not functioning properly, and the coffee pot provided was also dirty. Additionally, the window in my room was cracked, and there was no secondary lock on the door, which made me feel very unsafe during my stay.
I hope you will take these issues seriously and address them to ensure a better experience for future guests. I would appreciate a response regarding how you plan to resolve this matter.