“1. The toilet seat cover was not functioning properly.
2. The room was too small for the price.
3. The staff's behavior towards customers was unsatisfactory.
4. There was too much noise, and it felt like someone was working in the adjacent staff room, compromising privacy.
5. The breakfast options were limited. ”
“Intercontinental Mumbai is right next to the coast. Great view. It has no spa facilities but offers services in the guest room. There was a 20 min complimentary foot massage for guests. There are two restaurants, both offer excellent Indian and western food. The staff was very nice, friendly and helpful. ”
“The staff are kind. For example, when I hung out the laundry in the room in the morning, they left the fan running so that it would dry well. But there is no excessive service. There are various types of breakfast. The linen is clean. The linen is getting old, so I think it would be more comfortable if it was changed. I appreciate the kindness during my stay. It is my home in Mumbai. I will come to stay again.”
“It is a nice small 4 season hotel. It was located in the central of Mumbai with a slump just next to it. It is quite an experience. What I want to say is that the room is clean and nice as usual 4 seasons standard. conceiage will go over the distance to make you feel comfortable. You will be surprised of the area it was located, but as India as it is, it is always the mix of things that makes the trip fun, will definitely stay again.”
“The bathrooms need renovating but other than that, good location, big rooms, friendly staff. Good breakfast and great stay. Bathrooms decent but could do with some renovating. ”
