“I made a late booking, the hosts were very accommodating throughout the duration of my stay yet. The room gave nice independence. Good WiFi and had everything that I needed.
Service was the min”
“The accomodation was not as advertised. It was so bad we had to book alternative accomodation elsewhere. So far we have no way of seeking a refund, so we do not recommend Hotels.com to anyone ever! ”
“This property was the second one in this complex we stayed in. It was much nicer and had a more modern feel however it’s not in the luxury’ category. Heaters worked really well.
The mattress was narrower than the frame so was very cramped for two people. The grout in the shower could have been cleaner and there was mould around the edge. The door handle to the bathroom was useable but actually broken! Kitchen facilities were okay but no tea towel.
We would probably stay again but the host……
“So i suppose the price for a night isnt bad, but when youre expecting a whole apartment aslisted and there are others there, its not so great. Stood outside door for 20mins. Not easy to get key via access code( no email before) 2 towels for 3 people, 1 was damp, 1 had a brown 'stain' on it. Bedding old and worn. Headboards dubiously stained!!!!”
“Perfect location for girls trip to Chester, good size space, on road parking, less than £5 under into town and 10 min walk to lovely local eateries around Hoole for breakfast, single mattresses not the best but absolutely fine for one night thanks so much x”
“Check in was a disaster. They didn't communicate through email any check in instructions, they use an App that I don't have or use. Once we cleared that up it took almost an hour from the time I got the the property to figure out their demands to get an expensive deposit made until I could get a code to get into the place. The management company the owner uses for check in is a disaster. Poor customer service, didn't respond to most emails. The place itself is small and basic which is fine.……
“really comfortable stay - the cottage is cosy but has high ceilings so no banged heads and it doesn't feel cramped. beds really comfy. fantastic location - amazing walks from outside the front door. lovely pub in the village down the hill. and the owners run the tea room next door so left us a lovely plate of cakes on arrival! ”
"I arrived quite early on the day. The reception lady stored my bags and allowed me to early check-in. Although i'm in no need rush. I want to visit the city first.
Warm welcome. It can become quite busy late in the afternoon.
The restaurants reservations is full until 2030 ( i approach them at 1830)
Close to train station.
Good breakfast but not costly "
"Within the walking distance to the airport terminal 2, I feel relieved to be check-in to the morning flight the next day. Though it is a tiny room for one person, I could refresh myself from the tireness with a comfortable bed and some space for exercise."