Booked 12 months in advance booking was cancelled 4 months before stay due to overbooking supposedly then 4 months of correspondence with Expedia and still not resolved
Jake
2023 年 5 月入住 4 晚
6/10 一般
Kaye
与家人出行
2023 年 1 月 30 日
满意:清洁度
it was clean but definitely needs some loving so thought it was very expensive for what it is
Kaye
2023 年 1 月入住 1 晚
10/10 超赞
Andee
2023 年 1 月 15 日
Andee
8/10 还可以
Andrea
与家人及幼儿出行
2023 年 1 月 9 日
满意:员工和服务,清洁度
It was easy to find and access. The room was basic and although a little older than rooms we have stayed in before it was clean, very neat, tidy and comfortable. The beds were comfortable, and they had left complimentary snacks for us which was lovely after a long day of driving. Communication from the reception was great - they even called to check on our arrival as we were running a little later than we thought we would. Check in and out was very easy. Overall, we were happy and had a great night's sleep.
Andrea
6/10 一般
Ornella
2023 年 1 月 8 日
Ornella
2023 年 1 月入住 1 晚
8/10 还可以
Margarita
与家人及幼儿出行, 与家人出行
2023 年 1 月 8 日
满意:清洁度、员工和服务、服务设施
The check in and out process is easy and convenient. Room was very clean (carpet is a little old and dated so feels dirty). There was a big group who also stayed at the same time as us so it was a little noisy but we still go to sleep ok. Bed were very comfortable (firm mattress)
Margarita
4/10 很差
Naomi
与家人及幼儿出行
2023 年 1 月 4 日
满意:清洁度
不满意:住宿条件和设施
This property has temporary stay or permanent stay. The permanent stay has rubbish piled up everywhere, unregistered cars everywhere and looks really derelict. then you pull into the temporary stay and we were given the bungalow to which you have to lug your things through the grass to get there and you have to park your car out the front where you can't see it in this rough area. We didn't end up staying.
Naomi
8/10 还可以
Varuna
2023 年 1 月 4 日
Varuna
10/10 超赞
Prithiviraj
2023 年 1 月 4 日
Prithiviraj
2022 年 12 月入住 1 晚
10/10 超赞
Charana
与家人及幼儿出行
2022 年 12 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s good budget accomodation
Charana
2022 年 12 月入住 1 晚
8/10 还可以
IAN
商务旅客
2022 年 12 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable basic accomodation. Will stay again.
IAN
2022 年 11 月入住 1 晚
8/10 还可以
Tarandeep
2022 年 12 月 4 日
满意:服务设施,清洁度
Tarandeep
6/10 一般
Nick
2022 年 9 月 8 日
Nick
2022 年 9 月入住 1 晚
8/10 还可以
Richard
商务旅客
2022 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was big
Richard
2022 年 5 月入住 1 晚
4/10 很差
Ben
2022 年 4 月 24 日
不满意:员工和服务
I wouldn't recommend this motel. Rude staff member that was aggressive and rude
Ben
2022 年 4 月入住 1 晚
8/10 还可以
Marilyn
与家人出行
2022 年 1 月 10 日
满意:清洁度、员工和服务、服务设施
Good for family stay!
Marilyn
2022 年 1 月入住 1 晚
6/10 一般
Yazdan
2022 年 1 月 9 日
Yazdan
2022 年 1 月入住 1 晚
2/10 糟糕
Donna
2022 年 1 月 6 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The TV worked and the beds were ok.
Reception hours seem inapplicable.
Reception was unmanned - unable to resolve issues - no wifi, no toilet paper.
Check-in time emailed (1pm) was earlier than onsite cleaner/Manager would allow (2pm).
Pillows on bunk bed too high for young children.
Cleaner/Manager was onsite, but grumpy and felt like we were an inconvenience being there. He didn’t want to provide any kind of customer service.
Our room was entered in our absence and bins emptied (yet no extra toilet paper)!!!, but was not advised our room would be accessed so did not like this.
Carpet floor was disgusting and stained, our feet felt dirty walking on it.
Biggest issue was no wifi. I was camping and booked a motel specifically so I could work from the room in the evening and was unable to. I could not go elsewhere as had three young children who could not be left alone. I begged and pleaded and complained for a refund for the second night so I could make other plans. The virtual receptionist - basically fell on deaf ears. The onsite manager made no attempt to contact me despite promises from virtual receptionist.
They blamed Telstra. The issue was not new. Guests should be pre-advised of issues and allowed refund. They would not refund. I lost two days of work and have a very angry boss and a lot of disgruntled employees who were not paid on time. Terrible service.
Donna
2022 年 1 月入住 2 晚
8/10 还可以
Roula
2022 年 1 月 3 日
Roula
2021 年 12 月入住 2 晚
8/10 还可以
真实旅客
商务旅客
2020 年 2 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good Value and the last minute booking was a boon. Will book there again when in Warnambool
真实旅客
2020 年 2 月入住 1 晚
10/10 超赞
Graeme,melbourne
商务旅客
2020 年 2 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was excellent- The booking-in systèm was unworkable - The internet line to my mobile was unintelligible and the operator was unaware of the motel’s locality
Graeme
2020 年 2 月入住 2 晚
8/10 还可以
Crissy
与家人出行
2020 年 1 月 5 日
满意:客房舒适度,清洁度
Crissy
2020 年 1 月入住 1 晚
8/10 还可以
真实旅客
与家人及幼儿出行
2019 年 12 月 15 日
满意:服务设施,清洁度
Value for money and great location for a short stay or exploring Warnambool