The staff was fantastic and very helpful. The rooms are a little on the small side, but very well appointed, and for the amount of time we would spend in the room vs. touring, they were perfect and super comfortable. I thought it was odd that they do not use a flat sheet in the bedding; only a fitted sheet and comforter. The comforter is cozy, but I'm used to sleeping with a flat sheet. Conversely, my daughter, who was traveling with me, prefers not to sleep with a fitted sheet on her bed, so she was delighted!