Very noisy. Very limited food at breakfast. Even though I was in line for over 20 minutes and before 10 am. It doesn’t matter they will not provide additional food. According to the manager the workers are unionized and will not make more food. Workers complained the staff was reduced as such the limited food prepared. The manager expressed they did not anticipate the number of guests that stayed over and the food was prepared for the number of guests in-house and not for the additional.
The manager did not apologize for the inconvenience, kept raising her voice, her tone filled with sarcasm. As a professional that works in the healthcare, I cannot stop midway their care when its 5pm and say I cannot provide any further service. I find a way to help my clients. No one took accountable at this hotel. The repeated excuse, this is a union hotel, the food is free was unacceptable. The food is not free, it was incorporated in the price. The doors should have been close at 10 am so that the guests inside would have been able to also receive breakfast that were in line.
I will not be staying at this property again.
Verisa
2025 年 5 月入住 2 晚
8/10 还可以
Lacira
与家人出行
2025 年 5 月 25 日
Hotel was clean but a/c was not properly working.
Lacira
2025 年 5 月入住 2 晚
8/10 还可以
David
团体旅客
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice area. Plenty of dining options
David
2025 年 4 月入住 1 晚
10/10 超赞
Paul
与配偶出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was good for what I needed. It was very convenient for walking to areas I had to go to. I would have liked to see a better bar and restaurant.
Paul
2025 年 5 月入住 1 晚
10/10 超赞
Jendayi,Newark
与家人出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was clean and conveniently located
Jendayi
2025 年 4 月入住 2 晚
10/10 超赞
Caroline
与家人出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff; delicious breakfast omelets! convenient to Metro
Caroline
2025 年 4 月入住 4 晚
10/10 超赞
John
2025 年 4 月 27 日
John
2025 年 4 月入住 1 晚
10/10 超赞
Marily
2025 年 4 月 7 日
Marily
2025 年 4 月入住 2 晚
10/10 超赞
Olivia
与家人出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I lived my experience at Embassy. I would definitely stay again.
Olivia
2025 年 4 月入住 1 晚
10/10 超赞
SanJuana
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was top tier, even when i needed an extra blanket, they came immediately to drop it off. The room was clean and spacey, my family enjoyed their space. The breakfast was awesome with so many options! All the staff was friendly, courteous and helpful.
The only thing I didn't like was that I had to pay 50.00 for parking for a hotel I already paid for. Where was i supposed to park my vehicle at if not at the hotel I paid alot of money to stay at? I was baffled but I was already so I had no choice but to pay for it. Other than that, it was a great experience and would recommend.
SanJuana
2025 年 3 月入住 1 晚
8/10 还可以
Frank
与配偶出行
2025 年 3 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property needs a bit of a makeover. Interior looks a bit dated and is too dark.
Frank
2025 年 3 月入住 1 晚
10/10 超赞
Brandon
与家人出行
2025 年 3 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed for 8 nights with family of 4.
Brandon
2025 年 3 月入住 8 晚
10/10 超赞
karon
团体旅客
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Hotel. Friendly staff. Breakfast is what you would hope to find in an upscale hotel!
karon
2025 年 3 月入住 2 晚
10/10 超赞
Naderge
2025 年 3 月 17 日
Naderge
2025 年 2 月入住 1 晚
10/10 超赞
Raven
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Raven
2025 年 2 月入住 1 晚
10/10 超赞
Danielle
团体旅客
2025 年 3 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Danielle
2024 年 11 月入住 2 晚
6/10 一般
Tairsha
2025 年 3 月 2 日
满意:员工和服务,清洁度
Great looking property, but the heat doesn't get hot in the rooms. The 1st rooms hot water took forever to get hot and the air never got hotter past 73 degrees. Once moved to the 2nd rm the water got hot quick, but the heat wouldn't make it past 76 degrees. After calling maintenance they got the heat to 79 degrees in 6 hrs. I was as not hot as i like it so i can sleep au natural, but i was able sleep in a sweatshirt. I wont stay here again in the winter with the heat not getting hot.
Tairsha
2025 年 2 月入住 2 晚
10/10 超赞
Monica
2025 年 2 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Monica
2025 年 2 月入住 1 晚
2/10 糟糕
真实旅客
2025 年 2 月 21 日
满意:客房舒适度,清洁度
Bogus smoke detecting system
I was falsely charged a $100 smoking fee and I do not smoke! I was by myself in the room. I used a curling iron that may have set this off but they refused to remove the fee. The supervisor claims that they have a system that detects smoking and that housekeeping found evidence of smoking in the room but failed to provide said evidence. Other than that the hotel was awesome.
真实旅客
2025 年 2 月入住 2 晚
2/10 糟糕
Omer
与家人及幼儿出行, 与家人出行
2025 年 2 月 19 日
不满意:住宿条件和设施,员工和服务
There was little to no hot water from both the sink and shower. Not acceptable given how cold it was and that access to hot water is a basic need.
Omer
2025 年 2 月入住 1 晚
10/10 超赞
Maria
2025 年 2 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was close to the airport. The accessible room was very large and helpful.
Maria
2025 年 2 月入住 1 晚
10/10 超赞
Ann
团体旅客
2025 年 2 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Trip with 3 friends was great, very clean, plenty of room & pull-out bed was very comfortable. Front desk staff very helpful & happy hour vouchers were a nice touch. Would definitely stay again.