So, we stayed 4 days, and we requested housekeeping the 1st day after arrival, which they said they did not offer service except for every other day unless if you request it. We were requesting it!… but were then told it was too late (close to 5pm). So we expected housekeeping to come the next day, but they did not and the following day they did not either…
The hotel is under major construction & mayhem… loud noises between 8am and almost 6pm daily… when booking (1.5 months before) we were told all construction would be complete prior to April 3, so we assumed this to be true… sadly it was not !
Any item we requested: xtra pillows, Kleenex and eventually toilet paper (since our room was not serviced), we were told that we had to come downstairs to the front desk to pick up ?!?!?! Really??? All this while guys w hard hats are in the elevators (which were covered with cardboard for material transportation).
The day before we left, all drainage of water (sink, toilet and especially the shower) was not working, so a shower meant flooding the bathroom because it would not drain. The sink had the same issue… all likely because of construction going on…
So not a great experience, though it was looking like I was gonna be really nice when we left, and the surrounding shops and neighborhood was very nice and walkable…