The lady at the front desk was so kind and professional. I could not have asked for a better experience. If I could rate 10 stars I would. My grand baby spilled water and she was so polite. We offered to clean it and she was not irritated by what happened. I could not sense once iota of insincerity when she told us it was okay. Her name is Callie and I want to make sure she gets the recognition she deserves for outstanding customer service. The room was clean, smelled nice and was spacious. The pool area could use an upgrade but all in all, I highly recommend. Customer is by far the most important aspect of any service experience.
Jesse
2025 年 5 月入住 1 晚
10/10 超赞
Paloma
2025 年 5 月 8 日
满意:住宿条件和设施
Good
Paloma
2025 年 5 月入住 1 晚
6/10 一般
Timothy
2025 年 4 月 25 日
We stay here alot. The restroom couldve been cleaner but other than that, everything was as expected
Timothy
2025 年 4 月入住 2 晚
10/10 超赞
Justin
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Awesome
Justin
2025 年 4 月入住 1 晚
10/10 超赞
Bryan
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
No issues with our stay, hotel was quiet and appeared to be clean. Parking lot was well lit.
Bryan
2025 年 4 月入住 1 晚
8/10 还可以
Takoyia
2025 年 4 月 11 日
Takoyia
2025 年 4 月入住 1 晚
10/10 超赞
Herbert
2025 年 4 月 6 日
Herbert
2025 年 4 月入住 1 晚
10/10 超赞
Jacob
带宠物出行, 与配偶出行
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice property a little hard to find in the dark but not bad to bad
Jacob
2025 年 4 月入住 1 晚
10/10 超赞
Lisa
与配偶出行
2025 年 3 月 22 日
满意:住宿条件和设施
不满意:服务设施
The lady that checked us in was wonderful!
Lisa
2025 年 3 月入住 1 晚
10/10 超赞
Denise
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
2025 年 3 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast options were great rooms were nice and clean
Denise
2025 年 2 月入住 2 晚
8/10 还可以
Christina Villarreal
2025 年 3 月 8 日
Christina Villarreal
2025 年 2 月入住 1 晚
8/10 还可以
april
2025 年 3 月 1 日
april
2025 年 2 月入住 1 晚
10/10 超赞
Tara
与家人及幼儿出行
2025 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
We had a quick overnight stay here. The hotel was very clean and the lady at the front desk was super helpful and nice. We would certainly stay again if we ever find ourselves passing through the area again.
Tara
2025 年 1 月入住 1 晚
2/10 糟糕
Alejandro
商务旅客
2025 年 1 月 21 日
不满意:清洁度
The water pressure was low. The place was not clean at all. It was just ghetto.
Alejandro
2025 年 1 月入住 5 晚
10/10 超赞
Kathleen
与配偶出行
2025 年 1 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay while visiting family in Ennis. Convenient location to several options for food that are within walking distance and close to downtown and easy access to the highway, The only issue I faced was that the ice machines were out of ice.
Kathleen
2025 年 1 月入住 2 晚
10/10 超赞
James
与家人及幼儿出行
2025 年 1 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk people were friendly and professional. We decided to extend our stay and they were so helpful in making it happen.
James
2025 年 1 月入住 1 晚
8/10 还可以
Antony
2025 年 1 月 6 日
It was okay
Antony
2024 年 10 月入住 1 晚
10/10 超赞
Jayme
2025 年 1 月 4 日
Jayme
2024 年 12 月入住 2 晚
6/10 一般
Ronna
与家人及幼儿出行
2024 年 12 月 19 日
满意:员工和服务,清洁度
Hotel room was clean but had a weird musty smell. Indoor pool was warm but hot tub wasnt working, which was disappointing. Breakfast was good and hot.
Ronna
2024 年 12 月入住 1 晚
10/10 超赞
Aleida
2024 年 12 月 14 日
满意:清洁度
Aleida
2024 年 12 月入住 1 晚
4/10 很差
Jacquelin
与家人出行
2024 年 11 月 19 日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Think twice. Not a typical Holiday Inn
The hot tub was broken. The tiles in the bathroom in our room were broken and loose. The faucet barely had any water pressure. The fridge leaked water all over. And I couldn't check it early when we needed to come home early. Didn't ask for a refund, just wanted to check out a daily early
Jacquelin
2024 年 11 月入住 4 晚
10/10 超赞
Nick
2024 年 11 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice clean hotel & room
Nick
2024 年 11 月入住 2 晚
6/10 一般
Brian,Santa Clarita
团体旅客
2024 年 11 月 15 日
满意:员工和服务
Decent place. It’s been a while since it had a facelift but likely the better choice in this area.